Elgin Toyota

I went in to Elgin Toyota to purchase a used corolla. I have had a lot of bad car experiences before, however working with Rick Farbo was a pleasure! He answered every question with ease and made the entir have had a lot of bad car experiences before, however working with Rick Farbo was a pleasure! He answered every question with ease and made the entire sale extremely painless. I will recommend him and Elgin Toyota to anyone I know that is in the market for a Toyota, or any other car for that matter!!!! More

Fronm the time I walked through the door I was treated with the utmost respect. The salesperson was great, he asked questions to determine my needs, we drove the car discussed the price and landed on a m with the utmost respect. The salesperson was great, he asked questions to determine my needs, we drove the car discussed the price and landed on a monthly payment that made sense. I live quite a distance from Elgin but have heard great things about them, what I heard was correct. I have told all my friends about the dealership and I know they will have the same experices I did. More

Rick was extremely helpful with showing me the types of hybrid cars that I was interested in. He also was very patient with my questions about how all of the features work the toyota camry hybrid, which is hybrid cars that I was interested in. He also was very patient with my questions about how all of the features work the toyota camry hybrid, which is the vehicle I ended up purchasing from him. Furthermore, he kept the explanations simple and I did not get confused with his explanations. More

I was very impressed by the salesman genuine approach. As well as his mannerisms. He was very patience and gave us the the neccessary time needed for us to make a decision. Also I was very pleased by comfort well as his mannerisms. He was very patience and gave us the the neccessary time needed for us to make a decision. Also I was very pleased by comfortable enviroment. The showroom was very clean and easy to navigate. I will be sure to recommend this dealership to my family and friends. More

I would recomend this dealrship to anyone who would want to buy a car, weather it was new as i bought, or used, as someones choice. This dealership has the most helpful employee Tom i have ever met. and eve to buy a car, weather it was new as i bought, or used, as someones choice. This dealership has the most helpful employee Tom i have ever met. and everyone there was very helpful. Also it was the most cleanest dealership i have ever seen, in all my years. I would definitly return there,to purchase future vehicles, and would recomend this friendly place to everyone. Josephine More

I went to Elgin Toyota looking for a newer used car that was in my price range. Not only did Tom help me find what I was looking for but was very friendly through the whole process. He didn't make me feel p was in my price range. Not only did Tom help me find what I was looking for but was very friendly through the whole process. He didn't make me feel presured to buy and I think thats why i liked him so much. The dealership is clean and has a great selection of new and used vehicles. I had a good experience and would recommend this place to others. More

The process was painless, buying my new highlander was a great experience at elgin toyota. jose was very knowledgeable and very friendly. I love my new Toyota and would recommend elgin Toyota to all my frie great experience at elgin toyota. jose was very knowledgeable and very friendly. I love my new Toyota and would recommend elgin Toyota to all my friends and family for new or used cars. Thank you Jose. More

we traveled to Elgin from Mo to purchase an 08 Avalon ltd only 5000 plus miles - no accidents - sounded good. the car as it turned out had a ding in the windshield - mgr said - you can get a new window for only 5000 plus miles - no accidents - sounded good. the car as it turned out had a ding in the windshield - mgr said - you can get a new window for 200 - (really?). agreed to purchase - pick up in the am - at this point there is a note that says the sales person will check with previous owner to see about the second key. first mention of this - then they offered to "sell" us one - must admit the service people were nice. frustrated we finally left - had a long travel and we are old - ended up paying for a motel as we were too tired. calls and letters were not returned by them - BBB got a response that said they offered to cancel deal - not so - we threatened but had already given our credit card info and didn't trust they would honor - even if you go thru Visa - it takes awhile and this put us at our limit. turned out the car had been in an accident - not clean like they said. we waited nearly two months after repeated requests to get our title. our local authorities charged us $25 for penalty. Thru BBB Elgin said they would pay this - then said they did pay this - WE HAVE NOT SEEN IT. I don't know how they stay in business - they are definitely not nice people - probably a few good ones but I bet they are not there long. We have contacted Toyota Corp and the BBB and now this - hope it helps someone to refrain from going to Elgin Toyota - drive on down the road - anybody would be better. More

I BOUGHT AN 07 TOYOTA HIGHLANDER. TOM WAS VERY HELPFUL SUGGESTING VEHICLES. I TOLD HIM THAT I'M NOT A FAN OF CARS BUT COULDN'T AFFORD THE GAS ON AN SUV. HE SHOWED ME THE PERFECT SUV THAT WAS JUST FOR ME! SUGGESTING VEHICLES. I TOLD HIM THAT I'M NOT A FAN OF CARS BUT COULDN'T AFFORD THE GAS ON AN SUV. HE SHOWED ME THE PERFECT SUV THAT WAS JUST FOR ME! THE HIGHLANDER IS NOT LOW AND IT SAVES ME MONEY ON GAS. FOR BEING A YOUNG GIRL WHO DOESN'T KNOW MUCH ABOUT CARS, TOM REALLY EXPLAINED EVERYTHING TO ME ABOUT CARS AND FINANCING.I SEARCHED ONLINE FOR WEEKENDS ON PRICES FOR USED VEHICLES. THIS DEALERSHIP WAS ALWAYS AT THE TOP. EVERYONE THERE WAS NICE AND HELPFUL. EVERY TIME I WENT IN TO GET MY NORMAL MAINTENANCE EVERYONE GREETED ME LIKE I WAS SOMEONE FAMOUS. FROM NOW ON ELGIN TOYOTA WILL BE MY NUMBER ONE PLACE TO GO TO FOR A VEHICLE. BEST COMPANY I HAVE DEALT WITH. More

I was trying to buy a new Toyota vehicle, and I visited Elgin Toyota several days ago. I was completely underwhelmed by the experience. When I first walked into the dealership, despite the fact that ther Elgin Toyota several days ago. I was completely underwhelmed by the experience. When I first walked into the dealership, despite the fact that there were several staff members just standing around not doing anything, all of them just pretty much ignored me and no one came to greet me. After I managed to get someone's attention, instead of helping me look for the type of new vehicle that I said I wanted, they just tried to pressure me into buying a used vehicle that was of a type that was completely different. The whole experience was just very unprofessional. I have since made my purchase from a different dealership in the area, with a significantly better experience. More