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Elgin Toyota

Streamwood, IL

3.4
1,066 Reviews
Buying a car can be intimidating-but it doesn't have to be. At Elgin Toyota, we pride ourselves on providing our customers with everything they need to feel comfortable during the buying process. Whether you're looking for a wide selection of vehicles, top-of-the-line facilities, or truly exceptional service, we promise you'll be making a great decision if you choose us. We know consumers have high expectations for such a big purchase and we're confident we'll exceed yours. At Elgin Toyota, we don't consider ourselves in the car business. We're in the business of providing extraordinary customer service that's personalized to meet your unique needs. Every decision we make about our dealership is fueled by how we can make the buying process better for you. It's why we price the way we do, fill our lot the way we do, and even clean the dealership the way we do. It's all for you! We want to ensure you feel 100% confident in your purchase-even long after you walk out of our doors.
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1600 W. Lake St.

Streamwood, IL

60107

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Showing 1,066 reviews

April 29, 2023

From the start, the Moby was friendly and helpful in assisting me to find the vehicle I was interested in, thanks More

by Ortiz Manvel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 29, 2023

Moby was our sales person, he was so nice and helpfull. Knows a whole lot about the cars and got us a great deal. More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 29, 2023

Moby was excellent with communication and making sure all my needs were taken care of. Thank you More

by Oman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 29, 2023

Moby was very helpful and polite and made me feel comfortable, he is very professional and helping guy. More

by Carreno
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 29, 2023

This is my first experience with Moby who is a real car guy actually and knows his stuff and how to treat customers! More

by Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 29, 2023

Moby gave exceptional customer service. Quickly understand our need and suggest whats best suit us. He provided consistent communication till purchase. Thanks More

by Peralta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 29, 2023

Moby was amazing and very patient when it was down to choosing our right car. Customer service was excellent and made the whole process easy and smooth. Thank you to Moby More

by Benitez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 29, 2023

Price was good Service was great Purchasing the car was fast, i highly recommended Moby thanks More

by Reynoso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 29, 2023

The best experience. Salesperson Moby was awesome from the beginning to the end. Love the new process. kudos to Moby. Excellent customer service. More

by Norma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 29, 2023

Moby helped me reach the best desicion about buying a new car in a very kind and nice way. I recommend his services More

by Miriam Mendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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