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Elgin Toyota
Streamwood, IL
1,063 Reviews
Buying a car can be intimidating-but it doesn't have to be. At Elgin Toyota, we pride ourselves on providing our customers with everything they need to feel comfortable during the buying process. Whether you're looking for a wide selection of vehicles, top-of-the-line facilities, or truly exceptional service, we promise you'll be making a great decision if you choose us. We know consumers have high expectations for such a big purchase and we're confident we'll exceed yours.
At Elgin Toyota, we don't consider ourselves in the car business. We're in the business of providing extraordinary customer service that's personalized to meet your unique needs. Every decision we make about our dealership is fueled by how we can make the buying process better for you. It's why we price the way we do, fill our lot the way we do, and even clean the dealership the way we do. It's all for you! We want to ensure you feel 100% confident in your purchase-even long after you walk out of our doors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,063 reviews
December 22, 2023
Purchased a new Rav 4 3 years ago. They put on new license plates at that time. I just went to install new plates and I couldn't get the rear plate off the rear trunk lid, because the They put on new license plates at that time. I just went to install new plates and I couldn't get the rear plate off the rear trunk lid, because the bolts were rusty and stripped. Service department said it will cost around $ 175 bucks for them to fix it. I told them I bought the car new from here and they put the plates on. I told them forget it , I will go to another Toyota dealer to see if they will help me out.Service man said I will be right back. He came back in 5 minutes and said the car will be fixed in around a half hour. They put on new bolts front and back. It didn't cost me a dime. Thank you Service department..........C. M. Carol Stream Ill. More
by jmay1954
Employees Worked With
Charlene Gauer
November 30, 2023
The service was awful when I went there. They did not solve my problem. I had an oil change and advised them of a problem with my connection with CarPlay. They said to buy and Apple cord They did not solve my problem. I had an oil change and advised them of a problem with my connection with CarPlay. They said to buy and Apple cord and they could not duplicate it. Bought cord and did trouble shooting, still does not work. Called for a manager twice by phone and no response More
by KT
November 22, 2023
Clean facilities, friendly people. KHALID gave me a fair deal, and made things possible. Thank you for your time and a great car! KHALID gave me a fair deal, and made things possible. Thank you for your time and a great car! More
by atikutzu
Employees Worked With
November 12, 2023
Best service I have received from a car dealership. Super friendly staff, and incredible sevice! Super friendly staff, and incredible sevice! More
by abbott.bailey59
November 03, 2023
The team was fast to respond! ! They are Extremely polite and very Knowledgeable about product!!! ! They are Extremely polite and very Knowledgeable about product!!! More
by Eddie Galindo
October 31, 2023
THE WORST DEALER EVER! !! I HAVE BEEN LOOKING FOR NEW TOYOTA VENZA XLE IN WHITE COLOR. I'VE GOT A CALL FROM LIZET FROM ELGIN TOYOTA STATING THEY HAVE THE CAR IN STOCK. AFFTE !! I HAVE BEEN LOOKING FOR NEW TOYOTA VENZA XLE IN WHITE COLOR. I'VE GOT A CALL FROM LIZET FROM ELGIN TOYOTA STATING THEY HAVE THE CAR IN STOCK. AFFTER 40 MINUTE DRIVE TO THE DEALER JUST TO FIND OUT THE VEHICLE NOT IN STOCK. THIS IS WHAT YOU CALL A SHADY TACTICS. MAKE SURE TO TRIPPLE CHECK TO SEE WHAT THEY HAVE ON THE LOT. More
by Karol Piepiorka
Employees Worked With
LIZET, AND THE MANAGER
October 21, 2023
Everyone I dealt with was very friendly and professional. My service advisor went above and beyond by calling the dealership I bought the car at in another state to see if I had warranty coverage on the part My service advisor went above and beyond by calling the dealership I bought the car at in another state to see if I had warranty coverage on the parts I needed. I felt like I was taken care of and it's nice to know I can count on Elgin Toyota when I am in need. More
by wboth1488
Employees Worked With
October 16, 2023
Incredible buying experience and fantastic customer service. You will be treated with respect and looked after when you go here. Make sure to ask for Mo! service. You will be treated with respect and looked after when you go here. Make sure to ask for Mo! More
by josh.kolker
Employees Worked With
Moe Jahanban
October 04, 2023
The salesman who helped me, Moe Jahanban was the best. Knowledgeable and helpful, made sure I was happy with everything. Will be back after this lease is over! Will tell anyone looking for a car to see Mo Knowledgeable and helpful, made sure I was happy with everything. Will be back after this lease is over! Will tell anyone looking for a car to see Moe. More
by annie-panico
September 21, 2023
Sales people OK. but the rest including plant manager HORROR. Never will come back and buy anything from this place. Anybody have case that counting money machine m but the rest including plant manager HORROR. Never will come back and buy anything from this place. Anybody have case that counting money machine made mistake and count $500 less ? In this place sometimes, and plant manager is OK with this. After my protest miracle happen and money appeared again. More
by uscitizen4
Employees Worked With
Moby Zuberi
