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Elgin Toyota

Streamwood, IL

3.4
1,066 Reviews
Buying a car can be intimidating-but it doesn't have to be. At Elgin Toyota, we pride ourselves on providing our customers with everything they need to feel comfortable during the buying process. Whether you're looking for a wide selection of vehicles, top-of-the-line facilities, or truly exceptional service, we promise you'll be making a great decision if you choose us. We know consumers have high expectations for such a big purchase and we're confident we'll exceed yours. At Elgin Toyota, we don't consider ourselves in the car business. We're in the business of providing extraordinary customer service that's personalized to meet your unique needs. Every decision we make about our dealership is fueled by how we can make the buying process better for you. It's why we price the way we do, fill our lot the way we do, and even clean the dealership the way we do. It's all for you! We want to ensure you feel 100% confident in your purchase-even long after you walk out of our doors.
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1600 W. Lake St.

Streamwood, IL

60107

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Showing 1,066 reviews

April 30, 2023

Moby got me. We were on the same frequency. I like that. And typically stay loyal to personal service like what he provided. More

by moin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 30, 2023

Moby was terrific throughout the entire process! He was very knowledgeable about all vehicles and took time to help me figure out the best options for my needs. More

by Abrahim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 30, 2023

Moby our dealer was very helpful and extremely knowledgeable about all the different cars. He was able to answer all of the questions I had. He was not pushy or fake. He was super friendly and eas More

by adnan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 30, 2023

Very knowledgeable Moby was it was easy and fair to deal with.Great friendly and efficient service. Educate you on additional services without pressuring you. Will likely be back next year More

by Sidu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 30, 2023

Moby were excellent in answering all our questions. They were very helpful without us feeling pressured. More

by Jadi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 30, 2023

Moby, was a great mix of being professional and personable! I've purchased many new cars and several used cars in the past and this is the first time I left a dealership with a very positive feelin More

by ibrar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 30, 2023

From the minute we walked onto the lot we were treated like family! Moby amazing! More

by Ismael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 30, 2023

Moby was very knowledgeable, friendly, and helpful. He took the time to explain the various features in the car. When it came to doing the paperwork, he was very organized and prepared. Best of all, wa More

by Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 30, 2023

Everything was superb from start to finish. Communication and customer service was excellent. Our sales rep Moby very professional. More

by Leo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 30, 2023

Moby was a very kind, understanding, and patient salesman. He knows so much about the brand and really showed us a vehicle that was absolutely perfect for us. He's someone to whom I would feel confi More

by Noah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moby Zuberi
May 02, 2023 -

Elgin Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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