Elgin Toyota

Scam artist Told they had a vehicle, drove 60 miles to see it. When i showed up they did not have the vehicle i was interested in. Told they had a vehicle, drove 60 miles to see it. When i showed up they did not have the vehicle i was interested in. More

The service department is the worst. DONT GO THERE THEY ARE THE WORST FOR SERVICE.Recently moved to Elgin. If there is an option for ZERO stars for this review. Elgin Toyota would get a z DONT GO THERE THEY ARE THE WORST FOR SERVICE.Recently moved to Elgin. If there is an option for ZERO stars for this review. Elgin Toyota would get a zero rating. The service guys are crooks. I call in and made an appointment for an oil change with a coupon. Over the phone, the service rep stated that they would honor the coupon from another Toyota dealer. When I got there they would not honor the coupon and stated that I would need a list of repairs ($350) for my vehicle. It is an inconvenience to drive an hour for an oil change, but it is worth it. Grossinger North Toyota is the BEST? More

SCAM ARTISTS Scam Artists !!!! Avoid this place at any cost. Save your hard earned money. Just bought a 2017 Corolla LE from this dealership today. We agreed o Scam Artists !!!! Avoid this place at any cost. Save your hard earned money. Just bought a 2017 Corolla LE from this dealership today. We agreed on a final price after a test drive. During the test drive the salesman pointed out features such as Michelin tires and rear bumper protection option on the car. When I got home discovered that tires were not Michelin but Toyo and there was no rear bumper protector on the car. I came to realization that they had sold me a different car than the one I test drove. There was also oil spot on the passenger door which I didn't notice until close inspection. I called the dealership with in an hour and they acknowledged that they sold me a different car, however they never told me they swapped the car on me during transaction. The manager (Bob) refused to make things right and told me I already got a great deal. They will not be doing anything. What a difference few hours make. Their behavior changed 180. Avoid this place at any cost !!!Buy from this dealership at your own risk !!! More

Very disappointed of the product they sell Terrible customer service my wife and I bought a 2011 odyssey a month ago and already spent in a new battery because the one that had not served also Terrible customer service my wife and I bought a 2011 odyssey a month ago and already spent in a new battery because the one that had not served also pay aligment supposedly the cars they have are inspected is lie I went to the dealer to talk to the supervisor Moe Mustafa me Said that I could not help that when I was given 10 days ago was good the car would not recommend or my worst enemy to buy at this dealer More

Way too pushy and phony; typical car shark. Went in to look during the factory sale. I didn't disclose I had other been to other dealers for prices. He didn't give me a price near the others, Went in to look during the factory sale. I didn't disclose I had other been to other dealers for prices. He didn't give me a price near the others, until I told him., and then he was willing to match. But seemed very phony and cagey in things he said. Decided against it, especially after finding tons of nightmare reviews on Yelp. And like here, most all negative reviews are given a scripted, generic answer by a Jenni Tuton. Clear she is assigned to comb the Yelp reviews to do damage control. More

Nice people to work with, Thanks! I got my Rav4 recently and it was nice working with Kyle and Bob from Sales. They are friendly and very professional. It's worth that I choose to visi I got my Rav4 recently and it was nice working with Kyle and Bob from Sales. They are friendly and very professional. It's worth that I choose to visit this dealership where I got a good deal on pre-owned car. Thank you. More

friendliess salesperson I've ever met Angela was stellar, a joy to work with from the start,completely shatters all negative car sales stereotypes. Would highly recommend to everyone! She Angela was stellar, a joy to work with from the start,completely shatters all negative car sales stereotypes. Would highly recommend to everyone! She made everything as smooth as possible and was completely wonderful through it all and even called to make sure everything was great! More

Wouldn't go anywhere else! Came in with high hopes and those hopes were equally matched with professionalism and great sales. I'm 100% happy with my purchase and plan to use thi Came in with high hopes and those hopes were equally matched with professionalism and great sales. I'm 100% happy with my purchase and plan to use this dealer for future purchases. If you stop in ask for Lucas he was phenomenal! More

very good Really good salesman help you in everything answer all the questions and he's only selling you what you want. He doesn't stop looking until you're ha Really good salesman help you in everything answer all the questions and he's only selling you what you want. He doesn't stop looking until you're happy of what you buying More

Great place to purchase a nice car! We just bought Toyota Sienna from Elgin Toyota this week. We couldn't be happier with the process and professional service. We worked with Bozena Ly We just bought Toyota Sienna from Elgin Toyota this week. We couldn't be happier with the process and professional service. We worked with Bozena Lyznik who was great with us. Her long experience as a seller was very helpful to pick the right family car. We recommend Bozena if you want to buy a nice car. She's patient and willing to help you with loan. She also helps you to understand your new car. Next day we recive a phone call from Bozena wondering do we love new car and if we have any questions then she's more then happy to answer. Very clean place, baby/ kids friendly. This is definitely a place where we can consider to purchase second car in a future. Awesome dealership! More