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Elgin Toyota

Streamwood, IL

3.4
1,066 Reviews
Buying a car can be intimidating-but it doesn't have to be. At Elgin Toyota, we pride ourselves on providing our customers with everything they need to feel comfortable during the buying process. Whether you're looking for a wide selection of vehicles, top-of-the-line facilities, or truly exceptional service, we promise you'll be making a great decision if you choose us. We know consumers have high expectations for such a big purchase and we're confident we'll exceed yours. At Elgin Toyota, we don't consider ourselves in the car business. We're in the business of providing extraordinary customer service that's personalized to meet your unique needs. Every decision we make about our dealership is fueled by how we can make the buying process better for you. It's why we price the way we do, fill our lot the way we do, and even clean the dealership the way we do. It's all for you! We want to ensure you feel 100% confident in your purchase-even long after you walk out of our doors.
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1600 W. Lake St.

Streamwood, IL

60107

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Showing 1,066 reviews

July 28, 2013

customer service are very friendly, less paper work, fast services, great car deals, huge inventory of models to choose from, they answered all our questions More

by cayalopa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Doty
July 27, 2013

Marlon provided outstanding customer service, very friendly and knowledgeable, explained everything in detail, very quick and efficient service; definitely recommend Elgin Toyota, and especially Marlo More

by Matze327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 27, 2013

RJ was very prompt and complete in answering all of my questions regarding internet, or e-pricing. Once I visited the dealership, Don Smith was very good to work with in the purchase of my 2013 Toyota Pri More

by pmollway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith, RJ Krempasky
July 26, 2013

Everything was great- in and out of there with a new car-at a GREAT price in two hours! I have for years taken my old Toyota in to this dealer for service and when it came time to get a new one, I didn More

by gailmosher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Barich
July 24, 2013

This is my first time purchasing a new car, so I really didn't know what to expect. I had gone to the Toyota in Schaumburg and the sales person there was not helpful at all. I left there and went to the To More

by KMartinez17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 22, 2013

Marlon went out of his way to make sure we got the car we wanted, when we wanted it, and for a great price. My son bought a car from him just 2 weeks earlier. He's the man to see! More

by Mr.Guam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 14, 2013

Extremely friendly and helpful.. Let us drive any car we were even slightly interested in. Don was in no rush to move our decision making along and helped us find the best value that met our needs. More

by walterstww
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
July 08, 2013

We had an excellent experience with Elgin Toyota & especially with Gary Puglia. He was very professional, experienced, flexible, and patient (especially when I couldn't decide on a Red or Silver Camry More

by wals2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Puglia
July 05, 2013

I went third time to this dealership. People here are more than friendly and kind to help. I had previously visited Libertyville location, and had awful experience. Elgin Toyota has very helpful staff. I More

by komalchag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Rios
June 21, 2013

They will lure you just to come and realize that there is no automobile. They take credit cards to "order" a vehicle that never arrives. And the price quoted is no longer valid when you get there. Will play More

by jnzz001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 21, 2013 -

Elgin Toyota responded

Hello! I'd like to apologize for the experience you had with our dealership and I would like to discuss it further with you, to get more detailed feedback. Please contact me at your soonest convenience! You may also contact our General Sales Manager Adrian at 847-741-2100. Thank you, Jenni Tuton Customer Relations Manager 602-625-3366

Jun 21, 2013 -

jnzz001 responded

There is nothing to apologize for. I am also posting same reviews on yelp and google. I shall only speak to the owner. Best regards, Jerry Naliwajko 312-404-2334

Jul 11, 2013 -

Elgin Toyota responded

Hello Jerry! I wanted to speak to you personally about your experience with our dealership and try to resolve any concerns you have. Myself, your sales person, and our General Sales Manager have attempted to reach you several times. Please contact me as your soonest convenience. Thank you, Jenni Tuton Customer Relations Manager 847-628-2845

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