Elgin Volkswagen

Adnan was very informative and knowledgeable of everything we looked at every time we’ve gotten a car at this dealership. We brought in a relative looking at a cpo and ended up driving home with n everything we looked at every time we’ve gotten a car at this dealership. We brought in a relative looking at a cpo and ended up driving home with not one but two atlas’ Highly recommend not only the sales end but the service department as well. We drive past our dealership daily and refuse to pull in. Tom and Joe in sales as well take time out of their day to ask us how we have been. Alan in service is by far the best mechanic I’ve ever met. Such a great asset to the team there in Elgin If you are looking for a new or cpo vw just skip the rest and head to the best More

Where's the responsibility here? The financial department really needs to step up their game. My car was totaled, and my bank asked for a warranty refund to close the gap insurance c The financial department really needs to step up their game. My car was totaled, and my bank asked for a warranty refund to close the gap insurance claim. I got a quote for the cancellation warranty back on April 7th, but it still hasn't been processed, and I haven't heard any updates. It's so hard to get in touch with them. We were thinking about getting another VW, but after all this, no way! More

I had an amazing experience at this dealership from start to finish. Jada was welcoming, professional, and genuinely cared about helping me find the right vehicle without any pressure. The entire proce start to finish. Jada was welcoming, professional, and genuinely cared about helping me find the right vehicle without any pressure. The entire process was smooth, transparent, and stress-free. They answered all my questions, worked with my budget, and made sure I left completely satisfied. Customer service was top tier, and I truly felt valued throughout the experience. I highly recommend this dealership to anyone looking for a reliable car-buying experience. I’ll definitely be coming back in the future! More

I had an excellent experience at this dealership from start to finish. The person I worked with her name was Jada, She was very professional, friendly, and genuinely helpful throughout the entire process start to finish. The person I worked with her name was Jada, She was very professional, friendly, and genuinely helpful throughout the entire process. She answered all my questions clearly and made sure I felt comfortable with my decision without any pressure. I truly appreciated her honesty and customer service. I highly recommend this dealership to anyone looking for an stress-free and enjoyable car buying experience. I’ll definitely be coming back in the future. More

big shoutout to Jada from the BDC department! ! she was super helpful, patient, and always quick to answer any questions I had. you can tell she genuinely cares about making sure customers feel co ! she was super helpful, patient, and always quick to answer any questions I had. you can tell she genuinely cares about making sure customers feel comfortable and taken care of. I really appreciated all of her help throughout the process! More

Enjoyed the experience working with our salesperson Adnan Hebibovic. Felt no pressure throughout the entire process. Highly recommend this dealership. Hebibovic. Felt no pressure throughout the entire process. Highly recommend this dealership. More

There are not many dealerships that make you feel comfortable enough to actually want to stay. Rachel made buying a car one of the best experiences we have ever had. She is honest and genuine (a rare comfortable enough to actually want to stay. Rachel made buying a car one of the best experiences we have ever had. She is honest and genuine (a rare find in this industry) and we left feeling overjoyed and content with our purchase. We can not recommend her enough! This is how car buying should be! More

Great staff great services everyone here there willing to help! Come check them out. You wont be disappointed. help! Come check them out. You wont be disappointed. More

Jorge was great. A true gent who took the time to help me with my car purchase and what comes with it and how to use my new feature. Jorge Jetta A true gent who took the time to help me with my car purchase and what comes with it and how to use my new feature. Jorge Jetta More

Everyone was so friendly and helpful. Adnan answered every question and followed up on with me after. It was the easiest experience I’d ever had purchasing a vehicle. There was no steerin Adnan answered every question and followed up on with me after. It was the easiest experience I’d ever had purchasing a vehicle. There was no steering me or add-on surprises. I would recommend Adnan and Elgin VW to all my friends and family, 4 people in my family have already purchased from them!! Again special thanks to Adnan - love my new Atlas Crossover!! More