Elgin Volkswagen

Had a really great experience working with Moe at this dealership. He was patient, honest, and made the whole process smooth and stress free. He took the time to answer all my questions, never made me fee dealership. He was patient, honest, and made the whole process smooth and stress free. He took the time to answer all my questions, never made me feel pressured, and genuinely wanted to help me find the right car. You can tell he cares about his customers and goes the extra mile. Definitely recommend asking for Moe if you’re looking for someone trustworthy and easy to work with. More

Walking into a dealership as a younger buyer can honestly feel intimidating, especially when you’re trying to make the right decision and avoid getting pressured into something you don’t want. Moe made the e feel intimidating, especially when you’re trying to make the right decision and avoid getting pressured into something you don’t want. Moe made the experience the complete opposite of that. From the moment we started talking, he was patient, transparent, and genuinely focused on helping rather than just making a sale. Great guy I recommend asking about him and getting the help you need from him. Moe you’re the best More

Moe was very helpful and patient throughout the whole experience. After weeks of shopping around. I cannot recommend this dealership and specifically Moe enough!! As a young man buying a car Moe not only experience. After weeks of shopping around. I cannot recommend this dealership and specifically Moe enough!! As a young man buying a car Moe not only went above and beyond making sure that I got the best deal possible but also helped me with my very specific and honestly annoying demands. I will definitely be recommending to my family and friends. Give that young man a raise! More

Moe was a huge help throughout the whole car buying process. He explained everything clearly, answered all my questions, and was very patient from start to finish. He made the whole experience smooth a process. He explained everything clearly, answered all my questions, and was very patient from start to finish. He made the whole experience smooth and stress free. Definitely recommend working with him! More

GREAT SERVICES WOULD WILL BE BACK TO BUY CARS FOR MY KIDS AND FAMILY MEMEBRS AND FAMILY MEMEBRS More

STAY AWAY! !! GENERAL MANAGER doesn’t care to return calls. Have bought 6 cars from this dealer. Got a 2024 Atlas R line. Parking sensor failed and they refuse t !! GENERAL MANAGER doesn’t care to return calls. Have bought 6 cars from this dealer. Got a 2024 Atlas R line. Parking sensor failed and they refuse to replace it because a rock hit it. It’s a $50 part. Stay far are from this dealership!!!!!! What kind of service manager looses a customer over a $50 part. What kind of dealership refuses to cover a safety feature with a car under warranty. If you have kids, stay far away from this dealer. It’s called a goodwill fix for returning customers with brand and dealer loyalty. Terribly managed location. I recommend Schaumburg Volkswagon. Better service. More

Everything from buying new car to service with poor communication and lack of customer service and transparency. communication and lack of customer service and transparency. More

Adnan gave us the ideal car shopping experience! Zero pressure and showed us exactly what we wanted to see. Zero pressure and showed us exactly what we wanted to see. More

Very disappointed with Elgin Volkswagen. My 19 year old daughter was purchasing her first car. Printed out a break down of the price and we negotiated a price we thought was fair. The break My 19 year old daughter was purchasing her first car. Printed out a break down of the price and we negotiated a price we thought was fair. The breakdown included tax, title, registration. After everything was signed and we went home I started having a nagging feeling about some comments made by the guy we filled paperwork out with. Sure enough, we paid the negotiated amount but WITHOUT any of that going to tax, title and registration which means we will end up paying significantly more on the car than was advertised. I feel awful for my daughter as this was her first big purchase and a significant amount of money for her and already at the top of her budget. Dishonest and sneaky. Left multiple VM’s and emails with no replies. More

Rachel was phenomenal and was very informative on the vehicle and finance options. She made us feel very welcome and calm during the stressful car buying process. We got a great deal on our car. vehicle and finance options. She made us feel very welcome and calm during the stressful car buying process. We got a great deal on our car. More