Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back
COVID-19
Response
  • Service Pickup & Delivery
  • No Contact Transactions
  • Vehicle Sanitization

Elhart Automotive Campus - Service Center

Holland, MI

4.6
430 Lifetime Reviews Review Dealership

430 Reviews of Elhart Automotive Campus - Service Center

Sort by
March 02, 2021

"Not as friendly as it used to be. Service has gone way..."

- CBAR0153

Not as friendly as it used to be. Service has gone way done since last year. Not sure I will be back to this dealership for service

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
March 02, 2021

"I always have my car serviced here. Efficient and..."

- luciamgraham

I always have my car serviced here. Efficient and friendly staff. Trustworthy; no unnecessary work added on or encouraged. Appointments are on time and completed quickly. Covid guidelines are maintained.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Van Natter
March 02, 2021

"Great people, great dealership! I’ve bought 2 new GMC..."

- brennanjc

Great people, great dealership! I’ve bought 2 new GMC trucks from Elhart GMC and referred my closest friends to Elhart as well. They also purchased a new Hyundai! Great service department as well. Quality work. I trust Elhart more than any other dealership I’ve ever done business with and when I’m in the market for another vehicle, I’ll definitely go back to this dealership!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
March 02, 2021

"If i have any questions or concerns they ( all..."

- LBROWN2100

If i have any questions or concerns they ( all departments ) are 100% helpful and knowledgeable. My Thanks to all of you ! Keep up the great job 03/02/2021..

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
March 01, 2021

"Great service from Rod, especially given the incomplete..."

- nicole.lewis211

Great service from Rod, especially given the incomplete and somewhat misleading info provided re: first 3 years routine maintenance free, at the time of sale. All is fine now, but I do suggest Hyundai clarify this language and ensure the promises match up with the factory recommended maintenance.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 02, 2021 -

Elhart Automotive Campus responded

Hi Nicole. Thank you for letting us know how we did. We appreciate your business and appreciate your feedback. I will be sure to share your comments with our management team. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 26, 2021

"Rod is always friendly and answers any questions you..."

- RJC

Rod is always friendly and answers any questions you might have and car is done when promised. Would recommend Elhart service as a place to do business.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 01, 2021 -

Elhart Automotive Campus responded

Thank you for visiting Elhart Hyundai, we appreciate your business and the time you took to write this review! Rod is a valuable member of the team, thank you for recognizing him. Please return when needed and we will be sure to provide the same outstanding customer service. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 25, 2021

"Very friendly and very efficient. They were able to work..."

- Douglas Hull

Very friendly and very efficient. They were able to work with my schedule. A little pricey but that was expected from a dealership. Will most likely find a less expensive place for routine oil changes.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2021 -

Elhart Automotive Campus responded

Hi Douglas, Thanks for highlighting our friendly and efficient staff who helped make this such a great experience! We appreciate all comments and feedback to help us grow and give better customer service. On our oil changes we give a free alignment check, a courtesy multi-point inspection; we also wash your vehicle. Did someone offer you our VIP card? It's a punch card that when you purchase 4 oil changes you get the fifth one for free. If not, please let me know and I will get a card punched and in the mail to you. My email address is jan@elhart.com, please send me your information. I'd also like to share with you that we regularly mystery shop to make sure we are not over-priced on our services. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 25, 2021

"I had to have my car brought there twice in order to find..."

- CARLOS.9344

I had to have my car brought there twice in order to find out what was wrong with it.I,m still not sure if they got it right,and if it is not right(a starter)then I spent two hundred for a starter and two hundreded to have it put on for nothing.I could not afford the six hundred dollar for them to put it on.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
February 22, 2021

"The dealership wants to repair things right and will..."

- JOHN.BILSKY

The dealership wants to repair things right and will stand behind what they service. I appreciate the leadership of the service department shows, I know my car is in good hands.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 23, 2021 -

Elhart Automotive Campus responded

Hi John! We are pleased to hear of your admiration towards our teamwork and service. Thank you for the opportunity to earn your business. I will be sure to share your compliments with our team. Repeat customers are what we strive for and hope to achieve. Thanks again for your amazing words and we hope to see you soon. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 17, 2021

"Elhart Kia is a great place to both purchase a vehicle..."

- jasonsnyder

Elhart Kia is a great place to both purchase a vehicle from and get your car serviced. The staff is extremely friendly and responsive. I have found communication to be very professional and prompt. Each time I have visited, all team members make you feel important and that they truly value you as customer. I have worked with Tyler and Jeff in the past and they are both very personable and work hard to meet your needs. The team works to keep repair costs reasonable and Elhart's shuttle service is an added bonus when my own schedule is difficult to get something taken care of with my car! I have taken my car to another Kia dealership in the Grand Rapids area before and there is simply no comparison to the quality customer service Elhart provides over the other. I would drive across town in a heartbeat to go to Elhart!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Van Natter
Feb 18, 2021 -

Elhart Automotive Campus responded

What a wonderful review! Thank you, Jason for giving us the opportunity to earn your repeat business and for filling out two reviews!! Our customer service is what we value most and it's wonderful to know that Tyler and Jeff have provided you with the best service possible. They are valuable members of our team. We look forward to seeing you again next time at your next service appointment! Until then, if there is anything that we can do for you let us know. See you soon and have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

1
...
1 - 10 of 430 results