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Elite Mitsubishi

Jamaica, NY

Overview
Employees
Reviews
3.5
100 Reviews
Elite Mitsubishi is your trusted Mitsubishi dealer serving Queens, NY, as well as Brooklyn, Floral Park, Elmont, and Jamaica, NY. Our dealership offers a wide range of new Mitsubishi vehicles. We understand that buying a car can be a stressful experience. Therefore, we prioritize providing excellent service to all our customers to ensure a seamless and hassle-free car-buying experience.
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144-20 Hillside Ave

Jamaica, NY

11435

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Showing 100 reviews

January 19, 2026

We have felt scammed by this place - we took the car in last week and the engine was fun and spent hundreds of dollars to find out the whatever they fixed did not work and when we brought it back they send More

by LYDIAESPINOZA0
Recommend Dealer
No
Employees Worked With
Ayah Morci
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayah Morci
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Jan 20, 2026 -

Elite Mitsubishi responded

I’m really sorry to hear how this service visit left you feeling, especially after spending time and money and then being told something different when you returned. That’s not the experience we want for anyone, and we’d like the chance to review what was diagnosed, what work was performed, and why the next recommendation changed. Please reach out to us so we can look into this with our service leadership and work toward a fair resolution.

January 15, 2026

Fast and friendly experience throughout the entire process.. a dealership that takes care and values their customers More

by adriana.wright01
Recommend Dealer
Yes
Employees Worked With
Ayah Morci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayah Morci
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Jan 20, 2026 -

Elite Mitsubishi responded

We’re so glad your experience was fast, friendly, and smooth from start to finish! It means a lot to hear that you felt cared for and truly valued—that’s exactly what we aim for every day. We appreciate you choosing us and trusting our team. If you ever need anything down the road, please reach out to us.

January 13, 2026

Took forever for just an simple oil change unreal That all I have to say More

by mickeyvibez123
Recommend Dealer
No
Employees Worked With
Ayah Morci
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayah Morci
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Jan 14, 2026 -

Elite Mitsubishi responded

We’re sorry your visit took so long, especially for something that should be quick and straightforward. That’s frustrating, and we know your time matters. We’d like to understand what happened that day and how we can do better moving forward. Please reach out to us so we can look into it.

January 13, 2026

It is very difficult to get a hold of them. I have taken my car several times to be repaired and there is still a problem with my car. The time before this one the service engine light came on More

by msbnyc78
Recommend Dealer
No
Employees Worked With
Ayah Morci
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayah Morci
Report | Print
Jan 14, 2026 -

Elite Mitsubishi responded

We’re really sorry it’s been so difficult to reach us, and that your vehicle is still having an issue after multiple visits. That’s not the experience we want for anyone, especially when the warning light keeps returning so soon after service. We’d like the chance to review your repair history and figure out the right next steps to get this resolved. Please reach out to us so we can help.

January 12, 2026

Very good customer service they work with you they help you with your credit good credit bad credit no credit and they did Good by me I appreciate my new vehicle Mitsubishi outlander sport More

by jermelljermellmclean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
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Jan 12, 2026 -

Elite Mitsubishi responded

We’re really glad you felt taken care of and supported throughout the process. Our team works hard to find options that fit each person’s situation, and it means a lot to hear we came through for you. We truly appreciate you choosing us, and please reach out to us anytime you need anything with your vehicle.

January 09, 2026

they take your car for repair tell you stories and not being honest give you the runaround tell you to come Monday then Friday then the next Monday then the next Friday I would repair my car simply so if More

by dalia7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ayah Morci
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2026 -

Elite Mitsubishi responded

We’re sorry to hear you felt you were given the runaround and didn’t get clear, honest communication—that’s not the experience we want for anyone. Delays and changing timelines can be incredibly frustrating, and we understand why you’re upset. Please reach out to us so we can look into what happened and see how we can make this right.

January 05, 2026

Good Every one cooperate there We also prefer elite in future Staff is very good More

by mahtab.yousaf
Recommend Dealer
Yes
Employees Worked With
Ayah Morci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayah Morci
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Jan 12, 2026 -

Elite Mitsubishi responded

We’re really happy to hear everyone worked together to make your visit a good experience. Knowing you’d prefer to come back to us in the future means a lot. Our staff will appreciate the kind words—please reach out to us anytime you need anything.

December 31, 2025

Fast, prompt service, friendly associates, and excellent mechanics will tell you exactly what’s wrong and give you options More

by joseph.garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayah Morci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2026 -

Elite Mitsubishi responded

We’re glad your visit was quick and seamless, and that our team made you feel welcome along the way. It’s great to hear our mechanics took the time to clearly explain what was going on and walk you through your options. We truly appreciate the 5-star review, and please reach out to us anytime you need a hand.

December 28, 2025

They have a really good customer service staff at there service part department & that is amazing. More

by Berqus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the gentleman name but he is not listed in the service department area.I went on a Saturday.
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Dec 29, 2025 -

Elite Mitsubishi responded

We really appreciate the review and the kind words about our service department team. It means a lot to hear that the customer service stood out and made a great impression. We’ll be sure to share this with the crew, and we’re here anytime you need us—please reach out to us.

Jan 12, 2026 -

Elite Mitsubishi responded

We really appreciate the kind words about our service department—our customer service team works hard to make every visit smooth and welcoming. It means a lot to hear that their support stood out to you. Whenever you need anything down the road, please reach out to us.

December 15, 2025

Great staff and wait time. - the suggestion of the service department was accurate regarding alignments and how often to do alignments. Then the service department chose the cor More

by richiemukai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayah Morci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Weekend Service Manager
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Dec 29, 2025 -

Elite Mitsubishi responded

We’re so glad you had a smooth visit and that our team kept both the wait time and the service recommendations on point. It’s great to hear the guidance on alignments was helpful and that we were able to find the right option to keep costs down. Even better that your vehicle is driving and riding perfectly afterward! If you ever need anything else, please reach out to us.

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