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Elite Mitsubishi

Jamaica, NY

Overview
Employees
Reviews
3.4
83 Reviews
Elite Mitsubishi is your trusted Mitsubishi dealer serving Queens, NY, as well as Brooklyn, Floral Park, Elmont, and Jamaica, NY. Our dealership offers a wide range of new Mitsubishi vehicles. We understand that buying a car can be a stressful experience. Therefore, we prioritize providing excellent service to all our customers to ensure a seamless and hassle-free car-buying experience.
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144-20 Hillside Ave

Jamaica, NY

11435

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Showing 83 reviews

April 22, 2026

I had a rocky start with communication but ultimately Dino was able to answer all my questions and gave me a great deal! I am absolutely thrilled with my car and the experience and I would recommend thi More

by jessiecowan745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Kadd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino and Sabas (sp?)
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April 19, 2026

Horrible customer service! No picks up the phone. Constantly getting the run around! I been there 4 times for the same problems and my car still isn't fixed! More

by Tonerob67
Recommend Dealer
No
Employees Worked With
Everyone my car still isn't fixed
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Apr 23, 2026 -

Elite Mitsubishi responded

Hello, we regret to hear that you had this experience with us. Please reach out to us at info@elitemitsubishi.com or 718-523-0523 when you can so we can address this situation directly. Thank you and have a great day.

April 14, 2026

The estimate said the painting would be included. However no painting was done. The damage is still visible. More

by camionerasuper
Recommend Dealer
No
Employees Worked With
Ayah Morci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayah Morci
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Apr 16, 2026 -

Elite Mitsubishi responded

Hi, we are sorry to hear that the final result did not meet the expectations set in your estimate. We take pride in our work and would like to look into your project details right away to resolve any missing items. Please reach out to us at 718-523-0523 so we can review the estimate and make things right.

April 11, 2026

Isaiah was very polite and accomodating. Overall good experience thanks to Isaiah. Very difficult however to get through on the phone to service department. Very easy to make service appoint More

by kmarino59
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
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Apr 16, 2026 -

Elite Mitsubishi responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at info@elitemitsubishi.com or 718-523-0523 at your earliest convenience to discuss how we can turn your experience into a more positive one.

April 09, 2026

I've had the car for 2 months and it's failing me a lot Please say a little more. Just 2 more words… More

by Sarangobarbajhonny
Recommend Dealer
No
Employees Worked With
Ayah Morci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayah Morci
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Apr 10, 2026 -

Elite Mitsubishi responded

We're sorry to hear you’re having issues so soon after getting your vehicle—that’s definitely not the experience we want for you. We’d really like to understand what’s been going on and help get this resolved as quickly as possible. When you have a moment, could you share a bit more detail about what’s been happening? You can also reach us directly at 718-523-0523. Thanks.

Apr 13, 2026 -

Elite Mitsubishi responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at info@elitemitsubishi.com 718-523-0523 when you have a chance. Thank you, and we look forward to hearing from you.

April 08, 2026

I always have a negative experience with this dealership. ..they're rude and horrible at customer service...showing no respect for customers and try to charge you as much money as they can. I would never reco More

by topazgmni
Recommend Dealer
No
Employees Worked With
Ayah Morci
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayah Morci
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Apr 08, 2026 -

Elite Mitsubishi responded

HI. This isn’t the kind of experience we aim to give anyone who walks through our doors. Being made to feel disrespected or pressured is not okay, and that’s something we take seriously. We’d genuinely like to understand what happened here, because this doesn’t reflect how we want to do business. If you’re open to it, please reach out to me directly at 718-523-0523 and I’ll personally look into it. Whether you choose to come back or not, we do appreciate you taking the time to share this—it’s the only way we can improve.

April 08, 2026

Ease of setting a service appointment at my desired day and time! Very grateful for that! Professionalism, knowledge and excellent service! Thank you! More

by evroullashakola
Recommend Dealer
Yes
Employees Worked With
Ayah Morci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayah Morci
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Apr 12, 2026 -

Elite Mitsubishi responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 02, 2026

Excellent and problem solving Good place for buy and sold cars and repairs Every thing good More

by mahtab.yousaf
Recommend Dealer
Yes
Employees Worked With
Ayah Morci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayah Morci
Report | Print
Apr 07, 2026 -

Elite Mitsubishi responded

Hi, thank you so much for your positive comments about Elite Mitsubishi! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2026

Excellent Pleasure to deal with the staff and the waiting time was not much That's all More

by shahs
Recommend Dealer
Yes
Employees Worked With
Ayah Morci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayah Morci
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Apr 04, 2026 -

Elite Mitsubishi responded

Hi Shahs, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 25, 2026

Elite Mitsubishi played an important role in the development of my life, and worldly views ! More

by pcampbell820@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2026 -

Elite Mitsubishi responded

Hello, thank you so much for the positive review of Elite Mitsubishi! We are always more than happy to assist you if anything else comes up. Take care.

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