Elk Grove Acura

Buying a car I had a great experience on purchasing a car from Elk Grove Acura. Robbie, my new favorite salesperson, was very helpful and knowledgeable about quest I had a great experience on purchasing a car from Elk Grove Acura. Robbie, my new favorite salesperson, was very helpful and knowledgeable about questions I asked him about. Also Rochelle, the financial advisor, was awesome. Got everything signed in a timely manner and everyone was friendly. I plan to buy another car from Elk Grove Acura in the near future. More

Excellent Sales Experience I would like to thank Art Rodriguez for all of his assistance and excellent customer service! He truly made the car buying experience a great one. I w I would like to thank Art Rodriguez for all of his assistance and excellent customer service! He truly made the car buying experience a great one. I was on the market for either purchasing or leasing a Acura RDX. Art took the time to show me what my options are that met my needs and my budget. I finally decided on a Certified used 2013 Acura RDX and I couldn't be happier! The quality of service provided by Art was extraordinary. If you are in the market for an Acura I would recommend asking for Art at Elk Grove Acura! He helped me with the purchase of my 2013 Acura RDX and I couldn't be happier! More

2016 Acura TLX Daniel Morris, gives out great advice on my car. He gives out great information of what I need to know about my car. I recommend any buyer going to hi Daniel Morris, gives out great advice on my car. He gives out great information of what I need to know about my car. I recommend any buyer going to him if you're looking for a specific car. He tell you everything you need to know. More

Good Experience/Great Car I had been looking at many different brands of autos for several weeks and just not finding what I was looking for. I decided to check out the Acura T I had been looking at many different brands of autos for several weeks and just not finding what I was looking for. I decided to check out the Acura TLX. I'm really glad I did. Tyler was very helpful with my selection and made the process very simple. More

Stand by their words and products One of the best dealership experiences I have ever had was with Elk Grove Acura. They went out of their way to help me out with a problem I had with t One of the best dealership experiences I have ever had was with Elk Grove Acura. They went out of their way to help me out with a problem I had with the warranty I purchased on my pre-owned vehicle I purchased. The issue was entirely the responsibility of the warranty company and I have moved out of the area, so there was very little incentive for them to help me. When I could not get the help I needed from the warranty company, Elk Grove Acura made me feel like a valued customer by resolving my problem at their own expense even though they were under no obligation to do so. More

Sales staff brought me in--and back--to this dealership Thanks to the low-key approach of Dan Morris on my first visit to the dealership, I came back here--and sought him out again. I had explained initiall Thanks to the low-key approach of Dan Morris on my first visit to the dealership, I came back here--and sought him out again. I had explained initially that I was still researching vehicles before deciding on a make and model. He seemed to recognize and accept this stage in the process--especially since I was looking at moving to an SUV for the first time and was still exploring the market's offerings. I appreciated his support and advice, and the subsequent support of the dealership, and am now enjoying my final choice: a 2016 RDX Advance! More

CPO 2016 Acura MDX Tyler would be the go to salesman when visiting Elk Grove Acura. He was very friendly, helpful, and knowledgeable about the vehicle. Tyler respect wha Tyler would be the go to salesman when visiting Elk Grove Acura. He was very friendly, helpful, and knowledgeable about the vehicle. Tyler respect what I can afford and work around it to meet close to affordable payment. He was there the whole time during the process of negotiating and the final paperwork. Didn't feel like I was abandoned and thrown at his superior. Great team and Eddie the finance manager is a funny guy! Makes it even more exciting for car buying. Thanks Elk Grove Acura team!!! More

Elk Grove Acura - I had a good experience at Elk Grove Acura. I enjoyed the fact I didn't have to talk to 3 separate people to buy the car, which is typically the case I had a good experience at Elk Grove Acura. I enjoyed the fact I didn't have to talk to 3 separate people to buy the car, which is typically the case. Tyler handle everything except the financing paperwork. More

Extremely disappointed I've been working with Dan for a couple of weeks. He is knowledgeable and seems to be honest. I was very firm when I told him my bottom line for a mon I've been working with Dan for a couple of weeks. He is knowledgeable and seems to be honest. I was very firm when I told him my bottom line for a monthly payment was $389. I have a 2013 Honda Accord V6 lease that is due in Feb. I advised him that I would need to turn in the lease at the time of the sale. I was in the dealership for the 2nd time on Friday. We worked the numbers and he told me we would be upside on the lease about a $1,000. The car I was looking at was out of my monthly price range. He worked numbers on another car and the monthly payment fit my price range. He said the car should be at the dealership by Sunday or Monday. I received a call this evening from Dan that the car would not be in until tomorrow. I gave him my information to run my credit and he asked me if I was going to include my Honda as a trade at the time of the new lease. I reminded him that I needed to include the current lease I have, He then told me that he didn't think the numbers he gave me included my current lease. I told him I was pretty sure it did, because I was adamant about needing to turn in my current lease in order to get my new lease. He said he would look into it and call me back., He called me back and said his numbers did not include my current lease. It brought my down payment up to $20-$25 more ( keep in mind we were already $10 above what was already my bottom line) I told him how disappointed I was and he said in a non caring way "sorry". The issue here is that we are coming to the end of the year. I wanted to take advantage of the end of the year 2015 specials. I lost a day of car shopping because I was waiting for a car I CAN NOT AFFORD. I know he was probably busy due to end of the year. I think Acura should take better care of potential new customers. Kirsten Caravalho More