Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Elk Grove Acura

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
not yet
rated
198 Reviews
Serving the Sacramento area, Elk Grove Acura, located at 8585 Laguna Grove Drive in Elk Grove, CA, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Contact Dealership
View Awards

8585 Laguna Grove Dr

Elk Grove, CA

95757

Directions

Filter Reviews by Keyword

Jason

By Type

Showing 198 reviews

April 21, 2024

Great experience all around. No fuss, no nonsense, professional and honest. Definitely would recommend a great car buying experience. More

by sylvialg21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Eley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Elk Grove Acura responded

Sylvia, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Helpful
September 04, 2022

Robbie Kwok is the best trumpet player on the staff. Seriously, they should have him do concerts at the dealership. More

by Wayne
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robbie Kwock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

Elk Grove Acura responded

What a fun and unexpected takeaway from your car buying experience! We are so happy to hear that our efforts impressed you in more ways than one and we hope that you'll visit us again, be it for your vehicle needs or a trumpet solo! Thank you for your business and kind words, Wayne! Wishing you all the best, Emily Lasher Van Orden evanorden@lasherauto.com

Helpful
April 24, 2022

DO NOT BUY A CAR HERE! We emailed the dealership to reserve a car and agreed upon a price. We live in the Modesto area and would have to make a couple hour drive to Elk Gro More

by Briana
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Megna
Report | Print
May 11, 2022 -

Elk Grove Acura responded

We are incredibly sorry that a miscommunication caused frustration on your part and a lack of business on our part. When it comes to exacting an actual hold on a vehicle, we require a credit application. While it appears that your communication with Jason covered that, it is our job to be certain that all steps are covered throughout the sales process, and we will make a big point to be clearer about the necessary actions to our customers moving forward. Unfortunate as it was to lose your business, we are grateful for the feedback and hope that you'll see our genuine desire to provide excellent service should you choose to visit us in the future. We wish you well, Emily Lasher Van Orden

Helpful 2
June 02, 2021

Me and my wife just bought an suv from Elk Grove Acura with sonny Tran. He was really helpful I feel like he gave us great opinions on what vehicle to buy and the reasons behind it helped us make the righ More

by Miguelismex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Tran
Report | Print
Helpful 4
May 06, 2021

Elk Grove Acura and Jason Megna were a pleasure to deal with. Jason is professional, courteous. I will refer those looking to buy a vehicle to Elk Grove Acura and especially Jason Megna, More

by williamdohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Megna
Report | Print
May 14, 2021 -

Elk Grove Acura responded

We can't thank you enough for both your business, your kind words, and the referrals you share with others! We are so grateful for the opportunity to earn your praise, and we hope that you know that we are readily available for anything you may need as you enjoy your new car! Wishing you well, Emily Lasher Van Orden evanorden@lasherauto.com

Helpful 2
March 07, 2021

Stephen Thoresen was amazing and very helpful in getting me the certified preowned vehicle that I was looking to purchase. He and the rest of the staff were awesome! More

by leahheilman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Thoresen
Report | Print
Apr 20, 2021 -

Elk Grove Acura responded

We are so happy to hear that Stephen and the rest of our team served you wonderfully during the purchase of your new car! We want nothing more than for our customers to feel enthusiastic and confident in their purchases, and it gives us great pride to know that we succeeded in your case! We hope that you're enjoying your vehicle to fullest, and that you'll not hesitate to return to us for anything more you might need! Happy Driving! Best, Emily Lasher Van Orden evanorden@lasherauto.com

Helpful
February 23, 2021

Jason Megna was awesome. Turned in 2018 MDX lease for new 2020 MDX SH TECH AWD. Jason presented all options in comparing 2020 and 2022. Wife liked the smaller 2020 - made the 'happy wife - happy life' decisi More

by bigkahuna
Recommend Dealer
Yes
Employees Worked With
Jason Megna
Report | Print
Apr 20, 2021 -

Elk Grove Acura responded

(I've just responded to your review left kindly on cars.com, as well, but it's worth noting our thanks twice too!) Thank you again, truly, for giving us the chance to earn your business, and for working with Jason and our team to allow us to successfully pair you and your wife with the *right* vehicle! We are incredibly grateful for your 5-star ratings, and fully intend to continue earning them in the future! Enjoy your beautiful new car! Warmly, Emily Lasher Van Orden evanorden@lasherauto.com

Helpful
February 22, 2021

David Mello was fabulous! So patient, thorough, quick, and professional! I had my 2 kids and husband with me and they made the process so seem less! Can’t recommend him and the dealer enough!!! More

by Christie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mello
Report | Print
Apr 21, 2021 -

Elk Grove Acura responded

We are so happy to hear that you felt well tended to during your car buying experience with us! We can't speak enough to the importance of making sure that our customers are comfortable and confident in their dealings in our store, and we are so happy to have succeeded in your case! We hope that your new car has been serving you just as wonderfully since, and that you know we are readily available for anything more you might need! Wishing you the best, with thanks! Emily Lasher Van Orden evanorden@lasherauto.com

Helpful 1
February 16, 2021

I am SO SATISFIED with my experience at Elk Grove Acura! The service was AMAZING, made buying a certified pre-owned vehicle a breeze! The staff was friendly and very helpful. Sonny and the gang will have yo More

by Yogi_Leslieeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny
Report | Print
Helpful 1
February 04, 2021

First time car buyer and Jason was incredibly helpful and kind! He answered all my questions and was very patient with me. I appreciated his help very much. He sat with me and explained all the buttons in th More

by Edlyne85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Megna
Report | Print
Helpful 1
1
2
...
20