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Elk Grove Audi - Service Center

Elk Grove, CA

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8 Reviews

8 Reviews of Elk Grove Audi - Service Center

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October 12, 2018

Worst Service Center Ever I have continually had a horrible service experience with this place. Today was the worst. I went in to have my car serviced and a new battery insta More

by AudiHater
Recommend Dealer
No
Employees Worked With
Leon Hoang and whoever the new manager jerk is.
June 01, 2018

The BEST Service EVER!! I am so grateful for the service I received from Leon H in the Service Center. My 2015 A3 needed it's 35K Mile Service Maintenance and he had everyth More

by frogierth
Recommend Dealer
Yes
Employees Worked With
Leon Hoang
February 21, 2017

Buying & service review. The purchasing of the Subaru was within a normal time-frame. Experienced numerous problems with performance of the auto within 2 weeks of purchase. M More

by Leta Treviño
Recommend Dealer
No
Employees Worked With
Patrick Ahern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Mills
Mar 03, 2017 -

Elk Grove Audi responded

While we're incredibly sorry to hear that your new vehicle provided you with issues, we are very pleased to know that we were able to turn your experience around! We take great pride in offering thorough, attentive service well beyond the purchase of a vehicle with us, and we want nothing more than for each of our clients to feel comfortable and confident in their cars! We hope that you'll not hesitate to contact us with any of your future vehicle needs, and that now, moving forward, your car serves you well! Wishing you the best, Emily Lasher Van Orden evanorden@lasherauto.com

June 21, 2016

Review of Service Dept. in Elk Grove Our Audi is 2 1/2 years old and needed a checkup as per schedule. Our rep. was Jet who made us feel comfortable and informed ...with wonderful servic More

by 0mertes
Recommend Dealer
Yes
Employees Worked With
Jet at Elk Grove Audi
December 14, 2014

Great Service Have been bringing my last 2 Audis here for years, always great service with fair pricing. My wife ended up trading her car in for a new audi in part More

by bbarnhill
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Ortiz
August 29, 2013

I recently had the 15,000 mile service on my Audi at Elk Grove Audi. From setting the appointment to picking up my vehicle the process was easy, the employees, courteous, and the service impeccable. Don S More

by Tmee33
Recommend Dealer
Yes
Employees Worked With
June 15, 2011

Matt McDougall, Service Consultant, went above and beyond, in helping me to secure a factory wing-spoiler for my 2010 Audi TT. His follow through and attention to detail was exemplary, and above what More

by Audi TT
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt McDougall
May 17, 2005

Brought my 01 S4 in for warranty repairs. Car had humming noise from rear, front brake vibration plus a few other minor problems. After 8 days of working and diagnosing the problems they replaced front rotor More

by garytdy
Recommend Dealer
No
Employees Worked With
Jeff Mazurek, Mike Franz
1
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