Elk Grove Chevrolet

Mitch the salesman made me feel welcomed and Gil helped me so much great team and I was very happy with the service they provided and the hospitality they gave me, I really recommend them to everyone I kno me so much great team and I was very happy with the service they provided and the hospitality they gave me, I really recommend them to everyone I know Thanks Maita for hiring staff that care. More

This dealership has no INTEGRITY and lacks honesty. I was working with Diane Ourk, on purchasing a 2021 Toyota Tundra we finalized the documentation for purchase. She said she would get back to me. I d I was working with Diane Ourk, on purchasing a 2021 Toyota Tundra we finalized the documentation for purchase. She said she would get back to me. I didn’t hear from her for a few hours. I contacted Diane told and she told me the truck is now sold. She said someone else sold the truck as if all sales representatives don’t work in the same building. This was after my application was finalized. Avoid this place!! Horrible service!!! More

Alfredo has always done a phenomenal job, getting me back on the road. I'm new to CA and he has gone above and beyond to help me understand issues that arise and how to be aware of them. My car decided it w on the road. I'm new to CA and he has gone above and beyond to help me understand issues that arise and how to be aware of them. My car decided it wanted a new battery and I was left nowhere to turn. Called Alfredo and he had a tow truck on the spot, car in the bay and me back on the road. I am grateful and value him being there to help me. More

Josh from sales was great. Very fun to work with an definitely knowledgeable in most things EV-related. He was very up front about the kinds of incentives available which saved Very fun to work with an definitely knowledgeable in most things EV-related. He was very up front about the kinds of incentives available which saved us money. Also he has stayed in touch to see how things are going with our EV, which makes us feel valued. There were, however, issues with up-selling of various products and services, which I had been warned about in various blogs. This ended up overshadowing the actual price of the vehicle which we had agreed on before going to the dealership. Having never bought a new car before, these became the source of aggravation, confusion, and misunderstanding for us. There is no way for a customer to make an informed decision about these various add-ons sitting in the finance office with so many documents to sign. Once we had a chance to think about and research these, we ended up going back a few days later to re-negotiate and in some cases cancel certain add-ons. Ultimately this brought the price of the vehicle close to what we had originally expected. This whole process is probably no different from any other dealership, and we don't believe Maita was trying to take advantage of us, but for us it was too overwhelming to leave us feeling positive about this aspect of our purchasing experience. If we ever buy a new car again or work with a dealer, we're going to insist that we have a day to review the full contract before signing. More

Alfredo was very helpful and communicated consistently on when a part will arrive or when my car would be ready. when a part will arrive or when my car would be ready. More

I’ve been a Maita Chevrolet customer for the past 18 years or more and they have always been fantastic. I don’t shop anywhere else!!! During my latest purchase, I got to work with Peter, Bryan, and Ji years or more and they have always been fantastic. I don’t shop anywhere else!!! During my latest purchase, I got to work with Peter, Bryan, and Jim. Kent was also involved in my deal. I want to thank everyone involved and I look forward to continuing my business with Maita Chevrolet! Thanks guys! More

I have no complaints, my Cadillac is always maintained in the most professional way. Cruz always make my repair are complete. the most professional way. Cruz always make my repair are complete. More

My advisor (Cruz) did a phenomenal job assisting with my issue however the technician could not figure out what was wrong with my truck. issue however the technician could not figure out what was wrong with my truck. More

Tom was charming and knowledgeable about the purchasing process. I valued Tom's honesty and the connection we created. Josh was cool and funny. Josh created an avenue for me to purchase the truck of my dre process. I valued Tom's honesty and the connection we created. Josh was cool and funny. Josh created an avenue for me to purchase the truck of my dreams. Thank you, Maita! More

Brayan was very good at making sure our time was respected and got the deal of the year done no problem! respected and got the deal of the year done no problem! More