Elk Grove Dodge Chrysler Jeep Ram

I went to the dealership initially to only get a Ram truck brochure and I was on a time restraint that particular evening. I first spoke to Dave Mitchell and he provided me with the brochure and answer truck brochure and I was on a time restraint that particular evening. I first spoke to Dave Mitchell and he provided me with the brochure and answered a few of my key questions. He took my contact information and I explained to him I was just beginning my research on a new truck. Over the next few months, Dave periodically called me to "check in" and every time he was very polite, was not pushy, and helped me with my continued research. I had a 2011 Nissan Frontier which I tried selling during these months but was unsuccessful. Realizing the trade in value of the Nissan, I knew I would incur a considerable loss however it was time to take the next step. I shopped all the local Dodge dealers for my truck and had I mixed results with their current vehicle selections and salesmen. Dave found me the right truck in his inventory and the price was fair on the new Ram. I wished for a higher trade in value but I understand the economics behind the pricing. I did purchase additional warranties and service contracts and the pricing was good. We dealt with Shak (Sales Manager) and Charles (Finance Manager) and both were very helpful and very easy to deal with. The only negative issue is that the next day I saw small scratches on the bottom corner of the right rear bumper. We bought the truck at night therefore nobody saw the scratches after it was detailed. Not a huge deal as the dealership will fix it. Overall the entire experience was very pleasant and it was an honor to do business with Lasher Dodge, Dave, Shak, and Charles. I would definitely purchase another vehicle from Lasher and would refer others to them as well. More

I was dreading buying a new car. It is not an experience I wanted to go through. I test drove with Jeremy and Nangi on two separate occasions. They were both fantastic and did not pressure me. I decided to I wanted to go through. I test drove with Jeremy and Nangi on two separate occasions. They were both fantastic and did not pressure me. I decided to purchase from them because they treated me with respect and honesty. That is something you do not get often from sales people. I completed my sale with Jeremy. He was patient with my indecisiveness. He did not make me feel stressed about making the purchase. Everyone at the dealership that day were very friendly and amazing to work with. I love my Jeep and will continue to use the services Elk Grove Chrysler Jeep Dodge Ram offer~ More

I would recommend Elk Grove Dodge to everybody.Start to finish was a great experience in buying our new 2012 Ram 2500 pickup.Thank you Mike for being so friendly and helpful.We also would like to thank Sha finish was a great experience in buying our new 2012 Ram 2500 pickup.Thank you Mike for being so friendly and helpful.We also would like to thank Shak so efficient and personable with us.Charles in finance was outstanding.He worked very hard on our behalf to get us a great rate. Thank you, Dave & Diana More

Beginning with the phone call I made the night before and the minute I arrived at the dealership Mr. Macias was friendly and made me feel comfortable and open about what I wanted.The price of the vehicle the minute I arrived at the dealership Mr. Macias was friendly and made me feel comfortable and open about what I wanted.The price of the vehicle was was in the range of what I was looking for and he worked with me to ensure that it was right.Mr. Macias explained everything to me and while in the office he even showed me all the paperwork that I needed to see and it was swift and to the point.My overall experience was very pleasant and I will recommend Mr. Macias anytime family or friends are interested in buying a new car. More

Overall I would recommend Elk Grove Dodge to a friend or colleague, as my experience was positive. Jay was very friendly and knowledgeable about the car I was interested, and Zabi went out of his way to mak colleague, as my experience was positive. Jay was very friendly and knowledgeable about the car I was interested, and Zabi went out of his way to make sure my fiance' and I were as comfortable as possible while we waited to finalize the deal. I felt only slight pressure to 'buy now' while at the same time was shown how hard your team works to seal the deal. Not having the greatest credit score, I was pleased to find out that the sales staff assisting me was doing everything in their power to earn my business. The only thing I would have changed was to turn on the radio during my test drive... then I would have noticed earlier that the front two speakers were blown/damaged and need to be repaired... a comparatively small price to pay when stacked against other, less-reputable dealerships however. Good job, Elk Grove Dodge... you have made my car buying experience an overall success. More

Ira was the best, he listened to my needs and kept me realistic. Helped direct me into the perfect car for my family. We live our new car. Thank you Ira! realistic. Helped direct me into the perfect car for my family. We live our new car. Thank you Ira! More

As with most of the other customers that submitted a review, It was the best experience we've ever had purchasing a new vehicle. Everyone was so helpful, especially Victor Macias. His service to us wa review, It was the best experience we've ever had purchasing a new vehicle. Everyone was so helpful, especially Victor Macias. His service to us was exceptional and you need to know he is a HUGE asset to your dealership. He answered every single question we had and we never felt rushed or pressured into purchasing our vehicle. He got us into the truck we wanted and he spent every second he needed to, to make sure we understood everything about the truck before we took it off of the lot. Even today, We are still in contact with Victor and he is just amazing at what he does. We are extremely happy and grateful for him. We definately will continue to send our friends your way so they can experience the outstanding service your dealership provides. Happy Holidays!! Ruben and Pamela Renteria More

I had the best experience buying a new truck from Elk Grove Dodge and my sales agent Jeremy Remillard. It has been years since I purchased a new vehicle and sadly I remember it as being a painful experie Grove Dodge and my sales agent Jeremy Remillard. It has been years since I purchased a new vehicle and sadly I remember it as being a painful experience. NOT SO anymore. My wife and I were treated with the utmost respect and professionalism. We had all of our questiones answered to our utmost satisfaction and we were even steered toward ways to save a few dollars on the deal. I'd like to thank Jeremy for making buying a new truck a very fun experience. I would highly recommend this dealership and Jeremy. I'll send all of my friends. Dave Traversi More

Good customer service. Made buying a car very easy. Rich was very personable. And Shak was efficient. Suzanne in finance was also very nice and efficient. Rich was very personable. And Shak was efficient. Suzanne in finance was also very nice and efficient. More

Stanley Simpson was very helpful in my car buying process as was everyone else at the dealership. I will be recommending them ti everyone I know as was everyone else at the dealership. I will be recommending them ti everyone I know More