
Elk Grove Dodge Chrysler Jeep Ram
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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I had a great experience purchasing my vehicle from Elk Grove Dodge. Bao went above and beyond to help me find the right car—he even offered to source vehicles from other dealerships just to bring the perf Grove Dodge. Bao went above and beyond to help me find the right car—he even offered to source vehicles from other dealerships just to bring the perfect one to their lot for me. Although my original choice was sold, I ended up with a higher-end Jeep at a fair price, and I've already received compliments on it just two days after taking it home! Since I live in San Jose, I really appreciated how JP in finance made the process convenient by allowing me to sign most of the paperwork electronically before my 2.5-hour drive. When I arrived, everything was ready to go—I was in and out with my trade-in in just 30 minutes. I also want to thank Jo, the manager, for being so responsive and helpful in answering my questions throughout the process. Overall, I’m very happy with the level of service and professionalism from everyone at Elk Grove Dodge. Special thanks to Bao for his patience, responsiveness, and dedication over the past month—it truly made the difference. Highly recommend! More
Took too long to finish the job, even considering insurance company approval; upon picking up my vehicle, no one explained what exactly had been done to my vehicle, and we had to go through entire fa insurance company approval; upon picking up my vehicle, no one explained what exactly had been done to my vehicle, and we had to go through entire facility to locate my vehicle. More
Difficult time for me as my car had just died. Had it towed the 2 miles to the dealer and found out it was not worth fixing. So I bought a used car. Got the cheapest possible. Gave them my paramet Had it towed the 2 miles to the dealer and found out it was not worth fixing. So I bought a used car. Got the cheapest possible. Gave them my parameters and they said doable. It ended up it wasn’t but I bought a car. Not happy with the circumstances but they were great. More
Brought my van in 3 times for same issue, dealership kept it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop th it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop the last time it completely broke down in traffic and I had to pay to have it towed back to the dealership. Currently my van is still at the dealership with no estimation as to when it will be repaired and returned to me. When asked for updates I was told waiting for diagnostic specialist to look at it, that took 3 weeks. FYI it is still under warranty yet we were charged for repairs the second time it was in the shop. Overall experience zero out of 10. More
Good dealership, third car I have purchased from this dealership. Difficult to navigate online search. dealership. Difficult to navigate online search. More
Amazing customer service and customer satisfaction. Worked well with my fiance and I! Now we have a new vehicle! Worked well with my fiance and I! Now we have a new vehicle! More
Aaron was great! Fast service! Appreciate everything. The dealership was great to work with and my truck was back to me in one hour. Fast service! Appreciate everything. The dealership was great to work with and my truck was back to me in one hour. More
Quick and painless service completed on my truck great costumer services. Thank you to the service team costumer services. Thank you to the service team More