Shayna Stevens
Service Advisor
Elk Grove Dodge Chrysler Jeep Ram
8575 Laguna Grove Drive
Elk Grove, CA 95757
24 Reviews
Write a Review24 Reviews of Shayna Stevens
April 20, 2026
Shayna provided excellent service while helping me schedule my new tires. Despite my hesitation about visiting the dealership, she made the experience comfortable and stress‑free. She secured a shuttl schedule my new tires. Despite my hesitation about visiting the dealership, she made the experience comfortable and stress‑free. She secured a shuttle for me despite limited availability and kept me informed throughout the process. Her patience and friendliness truly stood out. More
April 15, 2026
I really appreciated the service I received from shayna. She kept me informed about the process of the warranty work being completed on my car. She also informed me of the maintenance work that will still n She kept me informed about the process of the warranty work being completed on my car. She also informed me of the maintenance work that will still need to be performed on the vehicle. I have been to other dealerships in the area to have work done,and I can say this is the best experience I have had. More
February 25, 2026
Shayna was amazing and she knew her job and always kept me updated on the progress and what was going on with the bill and repairs. I will definitely be recommending family and friends to buy at the dealer me updated on the progress and what was going on with the bill and repairs. I will definitely be recommending family and friends to buy at the dealership because of the awesome customer service from Shayna !! More
February 25, 2026
This dealership is the best! Everyone involved is top notch professional!I would definitely recommend them to everyone!Thank You for the tremendous service I received. Everyone involved is top notch professional!I would definitely recommend them to everyone!Thank You for the tremendous service I received. More
Other Employees Tagged: Gabriel Vasquez, Lincoln Lee, Brandon Barroga, Arianna McFarlin , William Declarador
February 20, 2026
Shayna greeted me when I arrived and was very professional and pleasant! She provided options to me and took the time to explain everything. During the entire process, she kept me up to date wi professional and pleasant! She provided options to me and took the time to explain everything. During the entire process, she kept me up to date with what was going on. Very happy, I would love to work with her in the future! More
January 16, 2026
Better follow up, and update could help. l had to call and ask for updates. When you go there to drop off, you have to seek the service advisor. Usually when you go to service center, advi l had to call and ask for updates. When you go there to drop off, you have to seek the service advisor. Usually when you go to service center, advisors are readily available and ask how l can help you. They stand around and talk to each other. More
Other Employees Tagged: Elias Calvillo , Stephen Darmstandler
January 01, 2026
I simply love this dealership. Very friendly and communicative. I work for a solar company and we take our service van here for services, warranties , recalls etc. I've recently wo Very friendly and communicative. I work for a solar company and we take our service van here for services, warranties , recalls etc. I've recently worked with Shayna on a couple of our vans and she's been nothing but great. I look forward to working with her in the future. Thank Shayna! More

