Elk Grove Dodge Chrysler Jeep Ram

Took over 6 hours to get a phone call back and than had to talk to several people. To be honest will probably be the last time I buy a car from them. to talk to several people. To be honest will probably be the last time I buy a car from them. More

Shanna was absolutely amazing and got me approved by myself without a cosigner on a brand-new car. I could not have asked for a better service or process. So easy and stress free with Shanna. I would an myself without a cosigner on a brand-new car. I could not have asked for a better service or process. So easy and stress free with Shanna. I would and will be sending all my friends to see Shanna. She's the best and couldn't have had a better experience. Thank you so much for the amazing experience and my beautiful new car!! If you're in need of a new car pleaseeee go see Shanna, she's the best and will give you the best experience. More

Tony was fantastic! He helped me out with my car purchase and it was such an easy proocess from start to finish. No sales pressure and answered all my questiins from the He helped me out with my car purchase and it was such an easy proocess from start to finish. No sales pressure and answered all my questiins from the initial phone contact to the day of the purchase in person. I also will mention that I have done business with this dealer more than once and I live 2.5 hra away but I preffer to drive there than to do bussines with my local dealerships who need to improve their customer service. Thank you Tony for your great customer service! I am really enjoying my new car More

They took time to understand my needs. Add ons were not forced on me like other dealers. Very good price without haggling too much. Please seek out Coach and Rafik for great service. Their Add ons were not forced on me like other dealers. Very good price without haggling too much. Please seek out Coach and Rafik for great service. Their sales people are very experienced and know what they are talking about. Even if it's out of your way please call them, it's worth it. More

Internet pricing was accurate and discussed before we went to the dealership. Already had financing so went smooth. Some waiting but not as bad as last time. went to the dealership. Already had financing so went smooth. Some waiting but not as bad as last time. More

The transaction was one of the best car buying experiences I’ve ever had. Would recommend Elk Grove dodge to my friends experiences I’ve ever had. Would recommend Elk Grove dodge to my friends More

Outstanding professional service and staff. Knowable and a pleasure to work with. Top notch dealership with a great selection and reasonable prices. Knowable and a pleasure to work with. Top notch dealership with a great selection and reasonable prices. More

Great place to work, I have been here over 15 years. Looking forward to fifteen more. Looking forward to fifteen more. More

I bought a 2017 jeep Cherokee sport 4-wheel drive from them August 28, 2023. The first time I took it out on the freeway I received an alert that the 4-wheel drive was overheating. I noticed the car was s them August 28, 2023. The first time I took it out on the freeway I received an alert that the 4-wheel drive was overheating. I noticed the car was stuttering . I took it back to the dealership and they said they found nothing wrong with it. It continued to give the alert that the 4 w-heel drive was over heating and the stuttering got worse. I took it back to the dealership and was told I needed to replace the drive shaft. I requested a loaner car but was denied. They had my car for almost a month. I was charged almost $6,000. When they test drove it after replacing the drive shaft they told me it was making a terrible noise and it needed a new rear differential. That took another 2 plus weeks of them having my car. I got my car back December 29, 2023. They replaced two tires before I bought it and they had put the incorrect size. This made the w-wheel drive think the car was slipping and the computer kept putting it in 4-wheel drive until it over heated so many times it burned the component and ruined the cars drive shaft and rear end. It now shakes when driving and still sounds horrible. They say it now needs a new front end shocks and struts. I can't afford to put anymore money into this car. This dealership sold me a car they caused to have multiply problems and won't fix the current problem or reimburse me for the damage caused because of their negligence. Don't buy here. They are crooks. More

They agreed to one price but changed it when we got there. They take to long in the finance dept there. They take to long in the finance dept More