The dealership recorder my concern and acted quickly to correct it. They provided me with a rental for two days while the technicians analyzed my air conditioning issue. At the conclusion of my visit, the technician and the service writer explained their actions completely and made sure I had a clear understanding of the resolution. A great dealership, a great service department. Special thanks to Jim Azbil who handled my issue with professionalism and knowledge.
"Awesome dealership!!!! Excellent experience. Their sales..."
Awesome dealership!!!! Excellent experience. Their sales and finance departments are great! Best dealership experience I've ever had. They got me in the car I wanted with a great rate and a payment less than I was expecting. We have bought three cars from the Lasher Elk Grove dealerships and always excellent staff, great deals and superior service!!!! I would highly recommend Lasher Elk Grove Dodge!!!!
We bought a new 2018 Jeep Wrangler that required additional "add bill" services after purchase. Jim Azbill was wonderful to work with in getting these completed. Jim arranged for our rental car and handled the details of the parts needed for the additional services. He also stayed in constant contact with us through the 2 days to advise us on the completion of the two major services. He walked us through the pick up of our vehicle and the return of our rental car. In every way Jim was a tremendous help and we are thankful for his kind and informed assistance.
Gordon is the type of leader that every car dealer should have. He treats his customers with respect and goes above and beyond in making them feel valued both as a customer and as a person. I have bought from Lasher on many occasions and upon every visit, Gordon comes over to me in the course of is duties to say hello and assure me that my experience at Elk Grove Jeep is important to him.
We have had some frustrating problems with my vehicle but, Mick has been working with me to put a smile back on my face! Nice reasonable man!!! Thank You Amber Castro oh a special thanks to Jim for being understanding with all my truck driver language haha he's not too bad either..
We sure hope that everything with your truck has been resolved and that you're off driving comfortably and confidently! We appreciate that you've taken the time to share your kind words for our team, who certainly works hard to ensure that our customers are well taken care of! Please don't hesitate to let us know of anything else you should need moving forward! Best wishes, Emily Lasher Van Orden email@example.com
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