
Jim Azbill
Service Advisor
Elk Grove Dodge Chrysler Jeep Ram
8575 Laguna Grove Drive
Elk Grove, CA 95757
17 Reviews
Write a Review17 Reviews of Jim Azbill
June 20, 2025
The dealership has really great service technician the mechanics have always got it right on the first try. Now, the receptionist seem to not like dealing with customers very dry and matter of factly when mechanics have always got it right on the first try. Now, the receptionist seem to not like dealing with customers very dry and matter of factly when talking to them. More
Other Employees Tagged: Josue "Josh" Cuevas, Gabriel Vasquez
November 15, 2024
Great sales experience. The sales gently his name is AJ excellent. Great sales manager && finance also. The sales gently his name is AJ excellent. Great sales manager && finance also. More
Other Employees Tagged: AJ Sherzai, Stephen Darmstandler, Devin Bizzozero
May 30, 2024
I had a battery problem 18 months ago and my Ram Limited had to be towed in as the trucks gets popping sounds and a light show on the dashboard.. Original I paid a fortune for the diagnostics and $250 for had to be towed in as the trucks gets popping sounds and a light show on the dashboard.. Original I paid a fortune for the diagnostics and $250 for a Battery. I had to fight to get the diagnostic $ back of which I did. I asked Jim to do the battery check first as the last time was same situation. So I was actually surprised that my truck was ready and washed. Thank you Jim ! More
May 01, 2024
Poor customer service, way over priced, lost paperwork, had to bring vehicle to another shop to reassess and document the issue. Then jeep repaired at no cost. However 2 months later, vehicle was leaking f had to bring vehicle to another shop to reassess and document the issue. Then jeep repaired at no cost. However 2 months later, vehicle was leaking fluid again. Took vehicle to the other shop to handle. More
February 22, 2024
I bought a 2017 jeep Cherokee sport 4-wheel drive from them August 28, 2023. The first time I took it out on the freeway I received an alert that the 4-wheel drive was overheating. I noticed the car was s them August 28, 2023. The first time I took it out on the freeway I received an alert that the 4-wheel drive was overheating. I noticed the car was stuttering . I took it back to the dealership and they said they found nothing wrong with it. It continued to give the alert that the 4 w-heel drive was over heating and the stuttering got worse. I took it back to the dealership and was told I needed to replace the drive shaft. I requested a loaner car but was denied. They had my car for almost a month. I was charged almost $6,000. When they test drove it after replacing the drive shaft they told me it was making a terrible noise and it needed a new rear differential. That took another 2 plus weeks of them having my car. I got my car back December 29, 2023. They replaced two tires before I bought it and they had put the incorrect size. This made the w-wheel drive think the car was slipping and the computer kept putting it in 4-wheel drive until it over heated so many times it burned the component and ruined the cars drive shaft and rear end. It now shakes when driving and still sounds horrible. They say it now needs a new front end shocks and struts. I can't afford to put anymore money into this car. This dealership sold me a car they caused to have multiply problems and won't fix the current problem or reimburse me for the damage caused because of their negligence. Don't buy here. They are crooks. More
January 30, 2024
Amazing service and very very helpful all around! Would recommend to anyone and everything I know Would recommend to anyone and everything I know More
Other Employees Tagged: Josue "Josh" Cuevas, Mick D'Angelo, Matt Reid, Bao Dao, Marino Vecchioli , Shanna Fairbanks, Bob Post, Miguel Rodriguez, Scott Sady
January 17, 2024
Everyone at this dealership is great. If there were more of a selecti9n of affordable vehicles suck as Mercedes & Audi, I would so lobe to buy them. If there were more of a selecti9n of affordable vehicles suck as Mercedes & Audi, I would so lobe to buy them. More
Other Employees Tagged: Josue "Josh" Cuevas, Mick D'Angelo, Matt Reid, Bao Dao , Shanna Fairbanks, Bob Post, Miguel Rodriguez, Scott Sady