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Elk Grove Dodge Chrysler Jeep Ram - Service Center

Elk Grove, CA

3.9
83 Reviews

83 Reviews of Elk Grove Dodge Chrysler Jeep Ram - Service Center

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August 08, 2025

I been going there for years worst experience ever. The lady was rude and unprofessional. I will not be going back. She try to up sale us with out asking. They have been very good until they change it More

by tomjr916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
August 08, 2025

Friendly staff, excellent and timely service. Josh always keeps me informed and even walked me to my truck. More

by bhung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue "Josh" Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick D'Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

My Service Rep, Lincoln Lee, is always attentive and accommodating to my concerns and service, relative to my 2015 Dodge Dart! More

by gaylehall
Recommend Dealer
Yes
Employees Worked With
Lincoln Lee
August 07, 2025

I’m so grateful to have a local dealership who puts quality service and its customers first. Brandon and the team here at Dodge go above and beyond to make sure everyone is taken care of. Excellent ser More

by demetrislhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Azbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue "Josh" Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Barroga
August 06, 2025

I had a service visit which prompted a repair. First, they forgot to order the part which was discovered after I had to make calls following up. After they finally discovered the part wasn’t order More

by kcapps0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue "Josh" Cuevas
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Very attentive to the customers needs. I felt I was handled well by the staff. More

by ianpolicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue "Josh" Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Mr Josue excellent customer service and settle driver very courtesy, friendly Our family been using Chrysler van last 30 some years we like the product thank you More

by Hari Baskaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue "Josh" Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

First, I dropped my truck off the night before for a next day service. I received a text message saying sorry you missed your appointment. So, I called to let them know my car was there, surprised that I cou More

by giannalewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego
August 01, 2025

I've been going to EGD for the last 18 years, Michael is hands down the best service Rep that I've had. Thank you for the amazing communication, follow up, and service to get me back on the road! More

by brettjones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Buescher
August 01, 2025

Found Brandon very knowledgeable and eager to meet our needs. My Dodge Ram was serviced per my itemized list. Invoice was closed and completed with easy understandable explanations for each monetary char More

by threesmrekars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor-Branden
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