Elk Grove Dodge Chrysler Jeep Ram - Service Center

All good except for one item that I know about. Paperwork said tires were wearing prematurely on the outside, probably due to low tire pressure all four tires averaging 33 psi pre-service when it Paperwork said tires were wearing prematurely on the outside, probably due to low tire pressure all four tires averaging 33 psi pre-service when it should be 50. We are leaving on another long trip shortly so I checked the air pressure in my truck and trailer tires and the truck tires were still averaging 33 psi. No air was ever added. When I read pre-service I assume the problem was corrected during service. More

Never texted me for days. Needed the vehicle back and then had to wait. Almost a week when the car was ready the same day. Very disappointed. Needed the vehicle back and then had to wait. Almost a week when the car was ready the same day. Very disappointed. More

The service center does a good job. Its the sales, finance, and management teams that suck. This is the reason for then 2 star rating of the dealership overall. When I bought my truck t Its the sales, finance, and management teams that suck. This is the reason for then 2 star rating of the dealership overall. When I bought my truck there in 2022 the sales and finance team took away the joy of buying a new vehicle. It felt rushed, uncaring, and just an overall feeling of xxxx You. I'll probably go to Roseville to trade in and purchase my next truck. More

Great service from Brandon. This dealership is outstanding service. Knights dealership is great to work. This dealership is outstanding service. Knights dealership is great to work. More

Thank you all the work exceeded my expectation. The spray on liner looked great. The running board lights were a plus. The spray on liner looked great. The running board lights were a plus. More

Always awesome working with Shayna. She is the absolute best point blank period. Client for life! She is the absolute best point blank period. Client for life! More

Bryan took care of all my needs. Very helpful, car done earlier than expected. Took care of recall will be doing more business with Elk Grove dodge.. Very helpful, car done earlier than expected. Took care of recall will be doing more business with Elk Grove dodge.. More

Got me in and out quickly. Was able to keep me updated and even suggested a good place to have breakfast while i waited for my vehicle Was able to keep me updated and even suggested a good place to have breakfast while i waited for my vehicle More

Great communication with the service department. The staff was very friendly and the facility was very clean. The staff was very friendly and the facility was very clean. More

EXCELLENT SERVICE ! VERY HELPFUL STAFF , VERY FRIENDLY. NOTHING NEGATIVE TO SAY OR POINT OUT 10/10. DEFINETELY KEEPING MY BUSINESS HERE ! VERY HELPFUL STAFF , VERY FRIENDLY. NOTHING NEGATIVE TO SAY OR POINT OUT 10/10. DEFINETELY KEEPING MY BUSINESS HERE ! More