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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
1,223 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,223 reviews

January 25, 2024

Service completed as expected. I was appraised of progress during the service, and called promptly when the vehicle was ready. More

by MNLROPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Baptista
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Jan 26, 2024 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 25, 2024

Everyone was really polite and professional. They offered me shuttle service and even had the car ready sooner than they originally anticipated! More

by MIKEPIERCE79
Recommend Dealer
Yes
Employees Worked With
Randy in service
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Jan 26, 2024 -

Elk Grove Ford responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 25, 2024

They are doing a good job Customer service, cashiers are very nice Excellent for the jobs they doing More

by Nguyenthanhtam304
Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 23, 2024 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 24, 2024

Did not deal with the dealership they came to my house My mechanic came to my house More

by Bhottman
Recommend Dealer
Yes
Employees Worked With
He explained everything he was doing
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Jan 25, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 24, 2024

Very exceptional Very exceptional experience and friendly employees. Would recommend the dealership to my friends More

by evelynalice
Recommend Dealer
Yes
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Jan 25, 2024 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 24, 2024

No pressure, very easy to deal with Would definitely come back if buying a ford More

by kevinbaroni75
Recommend Dealer
Yes
Employees Worked With
Demetrius Walls
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Jan 24, 2024 -

Elk Grove Ford responded

Thank you so much for your kind words, Kevin, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 24, 2024

My service advisor Mike was awesome! Helpful and competent. Pleasure working with him. Good job! More

by AVEDISCOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name.
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Jan 24, 2024 -

Elk Grove Ford responded

Thank you for the kind words for Mike in our service department! We look forward to sharing your compliments with him and our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 24, 2024

I have been coming to Elk Grove Ford for years. With two different vehicles for oil changes specifically. Always treated very well exceptional service, great deal More

by BCF775
Recommend Dealer
Yes
Employees Worked With
Quick Lane representative for a 3:45 pm oil change appointment
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Jan 25, 2024 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 24, 2024

They did a great job with the service of my vehicle. The problem was identified and resolved quickly and efficiently. More

by SEALH
Recommend Dealer
Yes
Employees Worked With
Nikhil Praha
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Jan 25, 2024 -

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 24, 2024

The service advisor was nice enough and had decent customer service but the express oil change was horrible. The guys were playing around the front desk while customers are waiting and not being atten More

by oeht00
Recommend Dealer
No
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Jan 28, 2024 -

Elk Grove Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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