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Elk Grove Ford
Elk Grove, CA
2,255 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 2,255 reviews
June 23, 2026
All good until I went to get in the car. I found the passenger front hub cap hanging off. None of the 4 hubcaps were correctly aligned to the valve stem so they were not mounted correctly ei I found the passenger front hub cap hanging off. None of the 4 hubcaps were correctly aligned to the valve stem so they were not mounted correctly either. I ended up placing the loose hubcap in the car, removed the other 3 when I got home and reinstalled all 4 caps. Note: these are replacement hubcaps that are only about a month old so it wasn't that they were already failing. I showed James before I left and he offered to pull it back into the bay for the technician to reinstalled but i didn't have time. More
by EBECI
Verified CustomerEmployees Worked With
James helped me at the counter, he was great. No problem there
June 23, 2026
He made the process quick and easy, they've been above and beyond, and even pointed out some other items that needed to be addressed on the truck. and beyond, and even pointed out some other items that needed to be addressed on the truck. More
by RJXIMENEZ
Employees Worked With
Tony fleet services
June 22, 2026
The service was good. The service advisor called and asked if I could come earlier than the appointment time. That worked out beneficially for me. James Cruz was an exce The service advisor called and asked if I could come earlier than the appointment time. That worked out beneficially for me. James Cruz was an excellent advisor. I have a suggestion for an improvement of the service department that would be to vacuum the the interior of the vehicle and perhaps even a courtesy car wash. More
by golfbum19
Employees Worked With
James Cruz
June 22, 2026
Absolutely loved whoever the technician was. They provided a video that showed and explained what was wrong with my car. Jose Uribe on the other hand, I wasn't too happy with. There was an extre They provided a video that showed and explained what was wrong with my car. Jose Uribe on the other hand, I wasn't too happy with. There was an extreme lack of communication. My car ended up being at the dealership for almost two weeks and Jose never called with updates on what was going on. I had to constantly call to see what was going on with my vehicle. What made it worse was each time I called he never answered and at times he never even gave me a call back. At several points I would have to call the main line to try to get updates, even requesting a manager at one point. There was a service advisor by the name of Joe I believe who went above and beyond for me to find out the information regarding my vehicle, down to looking for the technician himself to gather the information. I will definitely be requesting Joe as my service advisor from now on. More
by MARIA.K.NIEVES
Employees Worked With
Jose Uribe
June 21, 2026
Excellent and efficient service. Steve was knowledgeable and attentive to my questions. He provided courteous and professional service. Steve was knowledgeable and attentive to my questions. He provided courteous and professional service. More
by JUAN.ARELLANO25
Employees Worked With
Steve Magana
