Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Battery test took too long. It should have been checked. I waited a long time to have Battery tested. Turns out machine was not properly installed. It should have been checked. I waited a long time to have Battery tested. Turns out machine was not properly installed. More
The dealership had my car for five days. My car was previously worked on several times by Downtown Ford without resolution. I picked up my car from Elk Grove Ford six days ago and it's runni My car was previously worked on several times by Downtown Ford without resolution. I picked up my car from Elk Grove Ford six days ago and it's running great so far. I am hoping that the problem has been resolved and Elk Grove Ford will be my permanent repair and service center. More
Two days ago bought my explorer platinum from here. Demetrius walls was awesome with helping me as was the manager Tony also yesterday the manager I forgot his name helped me get my cargo mat which was Demetrius walls was awesome with helping me as was the manager Tony also yesterday the manager I forgot his name helped me get my cargo mat which was missing with my suv … along with the parts person… I’ll just say all the people I was involved with were kind and very helpful More
I know, I hope it stops so you can walk to practice The dealership did not feel warm or welcoming, and it didn’t give the impression that customer service was a priority. The front office staff member appe dealership did not feel warm or welcoming, and it didn’t give the impression that customer service was a priority. The front office staff member appeared unfriendly and unprofessional, speaking negatively about another employee in front of customers and displaying an attitude that did not seem appropriate for a customer service role. More
Dana was very helpful, accommodating to my situation and made sure she up held her promise to have my vehicle completed within the time needed. She also went above and beyond to get me taken care of given m made sure she up held her promise to have my vehicle completed within the time needed. She also went above and beyond to get me taken care of given my situation. Great customer service hands down! Elk Grove ford is my go to place. I live in Stockton but travel to Elk Grove because of the positive experience every time! More



