Elk Grove Ford - Service Center

Great communication and detail of what I need to do to get done. I was able to get a loaner vehicle and made it a lot easier for me to get around very happy with the results of the vehicle being completed get done. I was able to get a loaner vehicle and made it a lot easier for me to get around very happy with the results of the vehicle being completed as needed. Great company. More

Sal, helped me. He was nice & professional. He answered my questions, and verified what I asked. He was nice & professional. He answered my questions, and verified what I asked. More

Very helpful, salesman drove me home dropping off for service. Down loaded a service manual for my new used van. service. Down loaded a service manual for my new used van. More

Mike McKnight the service coordinator made sure all the work was completed and kept me updated on the status of my vehicle. Total professional!! work was completed and kept me updated on the status of my vehicle. Total professional!! More

Mr. Capas has been very efficient taking care of my companies fleet issues and their 'Quick Service' are very friendly and fast. companies fleet issues and their 'Quick Service' are very friendly and fast. More

I was greeted very kindly, the gentleman that I worked with was very nice. I was well informed through text messages, all in all good communication thank you with was very nice. I was well informed through text messages, all in all good communication thank you More

Service is usually very good and timely. Last visit the service rep Ali didn't seem interested at all to be working. Bare minimum on interaction with me. Don't want to deal with people early Last visit the service rep Ali didn't seem interested at all to be working. Bare minimum on interaction with me. Don't want to deal with people early maybe don't come in so early? More

Service is kind and helpful. Could not get anyone to answer when I was trying to get back to pick up. Could not get anyone to answer when I was trying to get back to pick up. More

Beyond and above expectations. They always manage to get things right the first time. Thank you. They always manage to get things right the first time. Thank you. More

Wait time was acceptable. Waiting room was good. Good communication. Just give me a list of things to rate next time. I don’t like writing reviews and would be more inclined t Waiting room was good. Good communication. Just give me a list of things to rate next time. I don’t like writing reviews and would be more inclined to give ratings if I don’t have to write. More