Elk Grove Ford - Service Center

I bought my truck from you and your sales team Johnny was awesome. I've always had all my services done thru you and you guys get it done quickly and and a great price every time. Your service team is cour awesome. I've always had all my services done thru you and you guys get it done quickly and and a great price every time. Your service team is courteous, professional and the lounge is always clean and stocked for those who need to wait! More

Tony does a great job with the service department. Very helpful and knowledgeable. He always gives you options on what he thinks would best for the customer! Very helpful and knowledgeable. He always gives you options on what he thinks would best for the customer! More

Great service from the Quick Lane Service. But trying to get thru on telephone to main Service is terrible! But trying to get thru on telephone to main Service is terrible! More

Gianna was very attentive and made everything clear. The warranty on the ABS work is 24 months unlimited miles. The warranty on the ABS work is 24 months unlimited miles. More

Saul was very nice and treated me and other customers very professionally. He was helpful with any questions that I had. Making appt makes a big difference. I was only there 1 hour. very professionally. He was helpful with any questions that I had. Making appt makes a big difference. I was only there 1 hour. More

The quicklanes is great. They communicate and make you aware of what your car is needing. Gives complete details once work is done. Nice people.Great customer service. They communicate and make you aware of what your car is needing. Gives complete details once work is done. Nice people.Great customer service. More

My experience with the dealership was very good. The process was seamless & quick. Superb. The process was seamless & quick. Superb. More

Poor service waited over 1 1/2 hours for a car home and over 2 hours to get back I could of just sat there for the amount of time I had to wait for a ride and no one really address me you service guys it w over 2 hours to get back I could of just sat there for the amount of time I had to wait for a ride and no one really address me you service guys it was the worst service I have ever had there not happy customer More

Customer Service representative was very courteous and very nice to talk to. She deserves to receive an award. very nice to talk to. She deserves to receive an award. More

No communication couldn’t get anyone to answer the phone but the operator she is the only person who helped me but the operator she is the only person who helped me More