Elk Grove Ford - Service Center

El captain (man sales) He helped me with all my questions. He was very kind. He has very good values. questions. He was very kind. He has very good values. More

They were fast and courtesy Service was knowing what my problem was My truck was fixed faster than I expected problem was My truck was fixed faster than I expected More

Very nice and professional. Answered all my questions. Had an appointment and was seen on time. Answered all my questions. Had an appointment and was seen on time. More

There was no greeter when I dropped the truck off. In most dealerships a service person comes to the vehicle and inquires how they can help. There was no such person at the time of my appointment. In most dealerships a service person comes to the vehicle and inquires how they can help. There was no such person at the time of my appointment. When I picked my truck up I was told by the service desk the truck was parked behind the service department. It was an Easter Egg hunt from there looking for the truck. Once again most dealership will drive the truck to front of the service facility once they know you are there to pick up your vehicle. The drop off and pick up process needs to be improved. More

I have never had a bad experience with Elk Grove Ford, great service all around! great service all around! More

Everything was done according to plan. I was kept well informed of the process. I was provided transportation to and from the site, it was good service. Thanks.!!! I was kept well informed of the process. I was provided transportation to and from the site, it was good service. Thanks.!!! More

Mike was great very helpful and informative. And easy to contact when further questions was had And easy to contact when further questions was had More

The dealership and staff were very helpful and thoughtful with offering Lyfts rides. My vehicle issue was resolved in a timely matter with offering Lyfts rides. My vehicle issue was resolved in a timely matter More

I was happy that they listened to what had to say and fixed what I needed. Staff were friendly fixed what I needed. Staff were friendly More

Service was quick and friendly. They were attentive to the issues with my truck. I enjoyed the experience. They were attentive to the issues with my truck. I enjoyed the experience. More