Elk Grove Ford - Service Center

prompt, clean, professional, they kept me informed as the service proceeded. they were prepared to deliver the vehicle once they called me. service proceeded. they were prepared to deliver the vehicle once they called me. More

This was the best service visit I've experienced with this dealer out of 8 visits. this dealer out of 8 visits. More

Great service! Very pleased working with the service department & them loaning a vehicle to me while work was being done Very pleased working with the service department & them loaning a vehicle to me while work was being done More

I had a two o clock appointment for an oil change. It took almost two hours. It took almost two hours. More

EXCELLENT ATTITUDE,GOOD ATTENTION,NEVER INSPECT TO HAVE WORK DONE SOON ,I WILL RECOMMEND ELGROVE FORD DEALER. WORK DONE SOON ,I WILL RECOMMEND ELGROVE FORD DEALER. More

Got my truck in quick and were extremely helpful. Also for the truck out fast as well!! Also for the truck out fast as well!! More

They were quick and polite. They did try to sell me something I didn't need but when I put my mechanic on the phone they exchanged that I didn't actually need it that it was jus They did try to sell me something I didn't need but when I put my mechanic on the phone they exchanged that I didn't actually need it that it was just a recommendation More

The gentleman Nikhil, that helped me a at Elk Groves quik lane oil change service was professional, courteous, patient and informative. I give Elk Grove Ford 5 stars and if I could, I would give Nikhil 10 st lane oil change service was professional, courteous, patient and informative. I give Elk Grove Ford 5 stars and if I could, I would give Nikhil 10 stars for being positive and engaging as he explained everything to me so I could make a decision about what services that needed to be completed. Thank you and have a great day. More

The service advisor listens to my concerns on my 2021 ford f150 and he acknowledges it and outcome results of my truck was pleasing. I recommend him 100 percent for his outstanding service. Thanks again ford f150 and he acknowledges it and outcome results of my truck was pleasing. I recommend him 100 percent for his outstanding service. Thanks again he did a good job More

I would not take my F150 anywhere else than Elk Grove Ford for service. I am very satisfied with the service that I have been provided in the past. This last service after a brake inspection and by onl Ford for service. I am very satisfied with the service that I have been provided in the past. This last service after a brake inspection and by only doing what necessary was $1100 less than an estimate I received from a large tire company shop. Information after 2 axle brake inspection was clear and concise. Time it took for the inspection and necessary work was done under the time estimated which is always good thing. Check in is easy and quick. Everyone is friendly through the process and I would like to give a shoutout to Irene. She was a delight to talk with and was helpful the minute I pulled up. More