Elk Grove Ford - Service Center

Nice customer service. Was in/out in a hr as stated. Will be back again Was in/out in a hr as stated. Will be back again More

Elk Grove Ford Service agen Mike i think Mc Night ,phenomenal person. He went above& beyond service. I have a hybrid C-max no more warranty on the gas side, but in the hybrid side I had full warranty ,phenomenal person. He went above& beyond service. I have a hybrid C-max no more warranty on the gas side, but in the hybrid side I had full warranty Mike saved me $3,150 dollars and I never knew I had hybrid warranty m no one ever took time to look it up. I told him I couldnt pay that amount, had to wait less than 10 min he called back gave the great new! Thank You Mike, you deserve a raise for FANTASTIC customer service! His Sr. Manager was also great. Everyone there is awesome especially the older lady who keeps everything moving smoothly in the front inside and outside she carries her clipboard she even gave me a ride home when the shuttle was out she is EXCEPTIONAL woman! More

The service when we arrived was fast to check in. Answer all are concerned and even gave us a ride to the rental car Answer all are concerned and even gave us a ride to the rental car More

Mike was very attentive to my vehicle he took the time to update me on all the issues and provided a detailed plan on repair and quick time line. I’m very happy with his knowledge and customer service skills update me on all the issues and provided a detailed plan on repair and quick time line. I’m very happy with his knowledge and customer service skills. Keep up the good word Mike! Ford is lucky to have you. More

I had a pleasant experience. They drove me home and when they were done with fixing the car they drove the car home to. This was really nice. They drove me home and when they were done with fixing the car they drove the car home to. This was really nice. More

I was able to leave the car and go with my friends and when I came back, it was done when I came back, it was done More

Micheal was great! Great customer service and professional. Will definitely be coming back for future services! Great customer service and professional. Will definitely be coming back for future services! More

Work was done promptly. Service was great. Husband asked to be contacted on his phone, but I keep getting the messages. Service was great. Husband asked to be contacted on his phone, but I keep getting the messages. More

Excellent service and quick turn around time. Elk Grove Ford definitely brings their A game! Elk Grove Ford definitely brings their A game! More

They did an efficient and thorough brake job on my truck. They were timely and my service was done while I waited! They were timely and my service was done while I waited! More