Elk Grove Ford - Service Center

Provided convenient drop off time and reliable shuttle service. Received quality service from Bradley Weinrick. service. Received quality service from Bradley Weinrick. More

They came to my home to do the recall mechanical repairs to my car. This way I did not have to go to the Ford dealership and wait hours for it to get done to my car. This way I did not have to go to the Ford dealership and wait hours for it to get done More

Mike was amazing! Quick to respond to my questions and get my car back to me. He was clear on what was wrong and the costs. Thank you Mike for getting us back in the r Quick to respond to my questions and get my car back to me. He was clear on what was wrong and the costs. Thank you Mike for getting us back in the road quickly! More

I had an extremely frustrating experience with Mike McKnight due to his poor communication. The only time he reached out was when issues with my car were reported, but otherwise, he was unreachable. I McKnight due to his poor communication. The only time he reached out was when issues with my car were reported, but otherwise, he was unreachable. I called his office multiple times, but his phone number seemed useless. There was no courtesy call or update to inform me whether my car was ready for pickup or being held overnight. This lack of communication forced me to miss a day of work and required me to contact the front office just to get answers, only to learn my car was ready. Mike’s unresponsiveness and lack of professionalism made this a terrible experience. More

Mike was great! !! I picked up my Bronco after being on vacation for a week and the work had been completed. !! I picked up my Bronco after being on vacation for a week and the work had been completed. More

Best service ever, friendly and efficient . Thank you for caring and walking me through each step Thank you for caring and walking me through each step More

EG Ford and the staff have always been very helpful and very friendly. I had the pleasure of working with Mike McKnight to get the services need on my truck done. Mike and the tech hooked me up and got me very friendly. I had the pleasure of working with Mike McKnight to get the services need on my truck done. Mike and the tech hooked me up and got me back on the road the next day. You guys are AWESOME!!! More

Welcomed with open arms. Professional and respectful. Not much of that kind of customer service left out there these days! Professional and respectful. Not much of that kind of customer service left out there these days! More

Excellent service. Provided me with updates and quotes. Completed all my requests including 2 recalls. Mechanic found a nail on the inside of a rear tire. Tires were 10 Provided me with updates and quotes. Completed all my requests including 2 recalls. Mechanic found a nail on the inside of a rear tire. Tires were 10 years old and started to show significant wear. Service advisor called to inform me and recommended replacement. I readily agreed. Mike C., my service advisor built a rapport based on honesty and trust with me. My experience was great. More

Updated software on entertainment/apple play and again it disconnected and rebooted after repair. Still has issues disconnected and rebooted after repair. Still has issues More