Elk Grove Ford - Service Center

The experience was really good. When I received my car back, it ran very well. The only problem I had was some oil that was leaking from the bottom of the vehicle, which we found wa When I received my car back, it ran very well. The only problem I had was some oil that was leaking from the bottom of the vehicle, which we found was on the oil pan and was not sealed properly. That was taken care and the oil leak with resolved. The car is running fantastic. More

I NEVER RECEIVED A CALL ABOUT THE STATUS OF MY CAR! The shuttle driver and the receptionist was the ONLY pleasant experience. The shuttle driver and the receptionist was the ONLY pleasant experience. More

Mike remembers and that’s a lot to say about customer service. He was considerate service. He was considerate More

The initial service was 5. But I ran into a problem as I drove the car for 250+ miles and took it in for SMOG. They said I still have 2 sensors that did not reset. I called the But I ran into a problem as I drove the car for 250+ miles and took it in for SMOG. They said I still have 2 sensors that did not reset. I called the dealer to get some direction and left numerous messages 3 to be exact before some one actually called me back and filled me in on what to do. Took 4 days before I got the info More

Great service, very friendly staff, kept me informed throughout the process, delivered the car on time throughout the process, delivered the car on time More

The repair dept was very communicative, quick and decisive with their words and action plan for my transmission under warranty. I appreciate their professionalism and timeliness. decisive with their words and action plan for my transmission under warranty. I appreciate their professionalism and timeliness. More

Elk Grove Ford is the best. I have never received the service and friendliness like I have experienced at Elk Grove Ford. Thank you so much for you commitment to excellence. I have never received the service and friendliness like I have experienced at Elk Grove Ford. Thank you so much for you commitment to excellence. More

Ford is amazing and we Love every time we need something they always Help us alot thanks very Much for your hard work we highly recomend them 100% they always Help us alot thanks very Much for your hard work we highly recomend them 100% More

I love Elk Grove Ford. All of the staff are very professsional and friendly. I was there yesterday for a service appointment for my F250 truck, and my service adviser was L All of the staff are very professsional and friendly. I was there yesterday for a service appointment for my F250 truck, and my service adviser was Lindsay. She was wonderful, and my service was completed in less than an hour while I waited. I have been a loyal customer of Elk Grove Ford for more than 20 years (first for service for my Ford trucks , SUVs and cars, then buying two vehicles from them). They are simply the best! I will continue to be a loyal customer. Thank you Elk Grove Ford. More

They were very nice, and the work was done fairly quick I will be back ?? will be back ?? More