Elk Grove Ford - Service Center

This dealership always provide an exceptional service for all my auto repairs, my service advisor Ziyad khan was very thorough with the whole process. Thank you all my auto repairs, my service advisor Ziyad khan was very thorough with the whole process. Thank you More

Explained rear wiper was torn. Was told it was replaced with new. I believed this but when I got home I checked and the same torn wiper blade was there. Shame on me for not checkin Was told it was replaced with new. I believed this but when I got home I checked and the same torn wiper blade was there. Shame on me for not checking at the dealership but I thought I could trust Elk Grove Ford but I was wrong. More

Friendly and efficient customer service would recommend coming here for future service. They were able to accommodate me the same day . coming here for future service. They were able to accommodate me the same day . More

The worst service department EVER! They had my truck at least 20 days, told me it was ready at least 6 times and there was more wrong with than what I took it in for. They replaced par They had my truck at least 20 days, told me it was ready at least 6 times and there was more wrong with than what I took it in for. They replaced parts that didn’t need replacing and they do not return calls or answer the phone. More

Hi everything going to good run and the brakes much better now. Thank you the service my truck. better now. Thank you the service my truck. More

One of the most smoothest transactions I’ve ever had buying a car. Salesman knew everything I wanted and worked quickly and finance was quick and easy. buying a car. Salesman knew everything I wanted and worked quickly and finance was quick and easy. More

Tony in fleet service is the best. We're so grateful to have him and the mechanics take care of our trucks! We're so grateful to have him and the mechanics take care of our trucks! More

They were thorough but I felt they took a bit too long. Hopefully the repair comes out right. Hopefully the repair comes out right. More

Follow through is not great. Trying to schedule recall work, no loaner or rental was available, so needed to bring car back. However still no contact confirming my next service a Trying to schedule recall work, no loaner or rental was available, so needed to bring car back. However still no contact confirming my next service appointment would be any different with ability to leave the car. Communication is lacking, seemingly since service contact people changed a lot More

My experience with Elk Grove Ford customer service was phenomenal. Our engagement with their team was exactly what we needed. We will definitely be purchasing more vehicles from Elk Grove Ford phenomenal. Our engagement with their team was exactly what we needed. We will definitely be purchasing more vehicles from Elk Grove Ford More