Elk Grove Ford - Service Center

Did not fix the tire pressure, and they broke pannel behind the steering wheel. Highly disappointed despite telling them three times they did not fix it. behind the steering wheel. Highly disappointed despite telling them three times they did not fix it. More

The best place to do it the regular maintenance on my trucks fast and same day trucks fast and same day More

It’s been my experience that the elk Grove Ford fleet service department is unmatched by anybody I’ve used before Tony and the crew of mechanics have always done a very professional job and the communica service department is unmatched by anybody I’ve used before Tony and the crew of mechanics have always done a very professional job and the communication is unmatched. Thanks to all of them for the great work. Always a professional job is done More

Have always had my cars and trucks serviced at EG Ford. Lately it seems that you have to go out of your way to get things done there Lately it seems that you have to go out of your way to get things done there More

The workers are great. Front desk was able to squeeze me in right away on a Saturday. Coming from Stockton I would have to wait and have no place to go. Thank you so much Front desk was able to squeeze me in right away on a Saturday. Coming from Stockton I would have to wait and have no place to go. Thank you so much More

Nice customer service, Maybe can upgrade the waiting area, good price and reasonable time to complete work area, good price and reasonable time to complete work More

Staff were all friendly. Lizzy communicated with me throughout the process. Mechanics were quickly able to assess the issue with my Mustang Lizzy communicated with me throughout the process. Mechanics were quickly able to assess the issue with my Mustang More

Gentleman was prompt and very professional. Every question was answered & car was handled with care Every question was answered & car was handled with care More

They couldn’t fix my SUV but they didn’t charge me for the part that they did install, apparently the trouble shooting that they did was having them put more and more parts in my SUV and they are not chea the part that they did install, apparently the trouble shooting that they did was having them put more and more parts in my SUV and they are not cheap, so I just had the stop, and I’ll just have to go elsewhere. More

Customer service was good and was done fairly quick easy drop off. My fluids were not topped off even though they said they top off fluid. Windshield wiper fluid is completely empty …. drop off. My fluids were not topped off even though they said they top off fluid. Windshield wiper fluid is completely empty …. More