Elk Grove Ford - Service Center

Professional and courteous service. Would definitely recommend this location as top notch. Thank you for the great service. Would definitely recommend this location as top notch. Thank you for the great service. More

Mike McKnight was very helpful too explain to me what the issue was with my vehicle. Great guy/worker. issue was with my vehicle. Great guy/worker. More

I would like to commend Assistant Service Manager Mike McKnight. My key was stuck in the ignition cylinder. He tried to get the key unstuck but couldn't. I don't know which mechanic was able to get the ke McKnight. My key was stuck in the ignition cylinder. He tried to get the key unstuck but couldn't. I don't know which mechanic was able to get the key unstuck but Thank You to the mechanic More

The people that I dealt with were very nice and very helpful. I was satisfied with my visit. helpful. I was satisfied with my visit. More

I am glad that this dealership honors the contract when I bought my Nissan Altima in 2014 and I paid upfront for lifetime oil changes- free. I learned my lesson- dealerships go out of business or sell and th bought my Nissan Altima in 2014 and I paid upfront for lifetime oil changes- free. I learned my lesson- dealerships go out of business or sell and then the buyer has to hunt down who will honor the oil changes that have already been paid. So I am grateful that you will honor the contract but irritated that I have to drive so far away to get my oil changed. Thank you - I appreciate your service🌷 More

They fixed the problem in somewhat of a timely manner but there was no communication about my vehicle at all ! I had to work with my sales team to find out what was going on . there was no communication about my vehicle at all ! I had to work with my sales team to find out what was going on . More

Great service as always, hopefully next time they will wash my acr also. Thank you wash my acr also. Thank you More

No communication with the advisor Mike I had to be calling to know the status to the vehicle calling to know the status to the vehicle More

They did a great job and were friendly. He kept me informed as to ehat they were foing He kept me informed as to ehat they were foing More

Really bad customer service, they don't get back to you when they say and they don't answer when I call. when they say and they don't answer when I call. More