Elk Grove Ford - Service Center

Friendly and efficient customer service would recommend coming here for future service. They were able to accommodate me the same day . coming here for future service. They were able to accommodate me the same day . More

The worst service department EVER! They had my truck at least 20 days, told me it was ready at least 6 times and there was more wrong with than what I took it in for. They replaced par They had my truck at least 20 days, told me it was ready at least 6 times and there was more wrong with than what I took it in for. They replaced parts that didn’t need replacing and they do not return calls or answer the phone. More

Hi everything going to good run and the brakes much better now. Thank you the service my truck. better now. Thank you the service my truck. More

One of the most smoothest transactions I’ve ever had buying a car. Salesman knew everything I wanted and worked quickly and finance was quick and easy. buying a car. Salesman knew everything I wanted and worked quickly and finance was quick and easy. More

Tony in fleet service is the best. We're so grateful to have him and the mechanics take care of our trucks! We're so grateful to have him and the mechanics take care of our trucks! More

They were thorough but I felt they took a bit too long. Hopefully the repair comes out right. Hopefully the repair comes out right. More

Follow through is not great. Trying to schedule recall work, no loaner or rental was available, so needed to bring car back. However still no contact confirming my next service a Trying to schedule recall work, no loaner or rental was available, so needed to bring car back. However still no contact confirming my next service appointment would be any different with ability to leave the car. Communication is lacking, seemingly since service contact people changed a lot More

Michael the service manager was outstanding. Great customer service. We truly appreciate him and all of his efforts and hard work on our behalf. Please let Michael a huge thank you for myself Great customer service. We truly appreciate him and all of his efforts and hard work on our behalf. Please let Michael a huge thank you for myself and my wife. More

Dealer wrote in work order that they check tire pressure on all tires on my motorhome. Completely lie, after I got my motorhome I checked tire pressure on all six tires on avarage they were 13 PSI under, t on all tires on my motorhome. Completely lie, after I got my motorhome I checked tire pressure on all six tires on avarage they were 13 PSI under, they lied about checking tire pressure, it's state law. More

The Elk Grove Ford dealership has always met my automobile needs. The employees are kind and courteous. automobile needs. The employees are kind and courteous. More