Elk Grove Ford - Service Center

Responsive and up front. Salesman tracked my order and kept me up to date with delivery. Salesman tracked my order and kept me up to date with delivery. More

Tony would not return our phone calls or keep us updated on our truck. 3 weeks later we had to call a manager to get any answers on our truck. 3 weeks later we had to call a manager to get any answers More

Work was done promptly. Service was great. Husband asked to be contacted on his phone, but I keep getting the messages. Service was great. Husband asked to be contacted on his phone, but I keep getting the messages. More

Girls that are working at the cashier they are zero experience people at there job and very mean customer service experience people at there job and very mean customer service More

John Luna at Elk Grove Ford is truly one of a kind. From the moment you meet him, his positivity, honesty, and genuine care for people stand out. He’s not just selling cars—he’s building relationsh From the moment you meet him, his positivity, honesty, and genuine care for people stand out. He’s not just selling cars—he’s building relationships. John listens carefully to what you need, respects the family dynamic, and always makes you feel like you’re in good hands. Because of the trust he’s earned, I’ve now purchased every car in our family through him. I’ve also sent friends and my customers (I am in the transportation and warehousing space) his way. If you’re looking for someone who truly values their customers, look no further than John Luna!! More

The service manager tried to charge me $180 to pair the remote that I bought to my truck and Ford doesn’t even charge for that remote that I bought to my truck and Ford doesn’t even charge for that More

Everyone was very nice and helpful especially my advisor Mike that took care of me and made sure everything went smooth. Mike that took care of me and made sure everything went smooth. More

Good. Good good Good good Good good Good good Good good Good good. Now leave me alone Good good Good good Good good Good good Good good Good good. Now leave me alone More

Alex was very friendly and warm. Took what I was looking for and really delivered. The whole thing was a very comfortable experience thanks to Alex. Took what I was looking for and really delivered. The whole thing was a very comfortable experience thanks to Alex. More

Good service it was quick and easy I appreciate the kindness they took to help me with my walker as I am disabled kindness they took to help me with my walker as I am disabled More