Elk Grove Ford - Service Center

Even though I was pissed off. The service team was patient and listened to my issues and concerns. Fixed the problem and even delivered my truck home for me. Thank you. The service team was patient and listened to my issues and concerns. Fixed the problem and even delivered my truck home for me. Thank you. More

The oil change was completed just when I arrived home , turned around and picked the truck up and saved my time for the next day. Greatly appreciated turned around and picked the truck up and saved my time for the next day. Greatly appreciated More

Ziyad, the Manager and the technician who worked on my car worked hard to address my concerns with the vehicle. I will continue to have my vehicle serviced at this location because of the customer service car worked hard to address my concerns with the vehicle. I will continue to have my vehicle serviced at this location because of the customer service I received. Thank you very much Ford team. More

Fast and convenient. People easy work with. I go there every 4 months for old change. People easy work with. I go there every 4 months for old change. More

Staff were professional, excellent communicators, and I felt like they cared about my service! The work was done in a professional manner and I even received a follow up call asking about how the vehicle w felt like they cared about my service! The work was done in a professional manner and I even received a follow up call asking about how the vehicle was working. More

Tony Farris is the best. Your service guys in the shop are tops. I developed the Auto Mall and all the dealers are spectacular! Your service guys in the shop are tops. I developed the Auto Mall and all the dealers are spectacular! More

Elk Grove ford is helpful and the service manager is pretty helpful and keeping us informed and updated pretty helpful and keeping us informed and updated More

The person that helped me needs more training. She had no information on my vehicle or my service plan. It was also the tech did not look up the information on the vehicle. So all need more traini She had no information on my vehicle or my service plan. It was also the tech did not look up the information on the vehicle. So all need more training or information. More

I meet first time service advisor Ali he is very good guy and very helpful and very helpful More

More customer service friendly nobody new about my part's for vehicle for oil change when I set ot up with appointment 🙄 for vehicle for oil change when I set ot up with appointment 🙄 More