Elk Grove Ford - Service Center

Bought my F 150 there and the people delta with were very helpful. The service dept is excellent! helpful. The service dept is excellent! More

The EG Ford Service Department seems very disorganized starting with making an appointment online, moving to incomplete descriptions of services to be performed right up to arranging customer pick ups and starting with making an appointment online, moving to incomplete descriptions of services to be performed right up to arranging customer pick ups and drop offs during service. The whole experience was a fiasco! More

I was a long time customer at this location until I moved. I was back in the area and decided to stop by Quick Lane for oil change moved. I was back in the area and decided to stop by Quick Lane for oil change More

Mike was great he got me in and taken care of while I waited so I didn't have to go home. waited so I didn't have to go home. More

The quick lane is a very convenient alternate service for customers who just need an oil change or tire repair. for customers who just need an oil change or tire repair. More

The back up camera does not function properly now And that was a recall that was supposedly fixed. that was a recall that was supposedly fixed. More

Elk Grove Ford found the problem on the first visit, ordered the parts on time. They also completed the job on time and delivered it. ordered the parts on time. They also completed the job on time and delivered it. More

Service was great. Seemed they took care of all the things I requested and then some. I originally was irritated with communication however after I got a hold of the le Seemed they took care of all the things I requested and then some. I originally was irritated with communication however after I got a hold of the lead tech working on my truck, he made sure to communicate with me daily on the status of the repairs. Glad to have them in my pocket when I need More

When I phoned at 7am I spoke to Louis, he was very helpful and sympathetic to my dead battery issue and that I didn't have an appointment.. when I arrived he logged me in explained it could take long helpful and sympathetic to my dead battery issue and that I didn't have an appointment.. when I arrived he logged me in explained it could take longer because I didn't have appointment as there were people there that did. I was so very thankful they even took me with their already full schedule. They made this Senior Lady very assured I would get help I needed. Thank you to all who got me back on the road. More

Mike did a solid job and was right on schedule. I’ll definitely be bringing the truck here from now on I’ll definitely be bringing the truck here from now on More