Elk Grove Ford - Service Center

I took my ford bronco in because it smells of gas an im pregnant and cannot smell those fumes an it had a gasket that busted found out it on back order and theres no estimated time oh an they had my car fo pregnant and cannot smell those fumes an it had a gasket that busted found out it on back order and theres no estimated time oh an they had my car for a day an the problem is still not solved More

Made an appointment and waited around. They were unorganized. By the time I walked back 90 minutes later thinking it should be done they told me they mixed up my appointment with someone e They were unorganized. By the time I walked back 90 minutes later thinking it should be done they told me they mixed up my appointment with someone else. Ended up being 4 hours waiting for an appointment that was supposed to be 1 hour. More

My Fast Lane advisor was courteous and efficient. My The works oil change and service was conducted with 100% efficiency in a timely manner. Thank you, ELK GROVE FORD My The works oil change and service was conducted with 100% efficiency in a timely manner. Thank you, ELK GROVE FORD More

The attendants was poilte ans professional and where able to keep me up to date o. My vehicle to keep me up to date o. My vehicle More

Excellent service in a timely manor! I Will definitely return here for my next service. I Will definitely return here for my next service. More

I would like to thank Jason the manager & Michael for going above and beyond on my b day to make sure my car was taken care of so I could drive 4 hours away to celebrate Thanksgiving with my family. Grea going above and beyond on my b day to make sure my car was taken care of so I could drive 4 hours away to celebrate Thanksgiving with my family. Great kindness and caring from them. Sincerely Louise Martin More

Knowledgeable service reps who don't talk down to me, car is returned when promised, repairs explained. is returned when promised, repairs explained. More

Nobody notified me that they couldn’t do inspection for recall . I could have been working, instead I was able to have it looked at for transmission leak then told it would be $2500.00 plus the diagnostic$ recall . I could have been working, instead I was able to have it looked at for transmission leak then told it would be $2500.00 plus the diagnostic$259.00, but they didn’t have that part either More

Each time I go, staff is friendly and attentive. . Thank you see you next time. . Thank you see you next time. More

Nice People,good services thanks you guys did a great job see you next time thanks. job see you next time thanks. More