Elk Grove Ford - Service Center

Very helpful, very sure that he wanted to help , very nice attitude and makes customers confident that they are going to do their best to solve the customer problem. Thank you very much . We will make nice attitude and makes customers confident that they are going to do their best to solve the customer problem. Thank you very much . We will make you as our service dealership. Thanks again. Sincerely, Ignacio More

The service member, Mustafa, was horrible, rude, failed to provide any information on my warranty policy and only answered when prompted. I’ve never had such poor service anywhere else. to provide any information on my warranty policy and only answered when prompted. I’ve never had such poor service anywhere else. More

Mike was Amazing as always! We have been here 4 times and each time Mike knew exactly what we were looking for was patient and listened to our needs and wants and helped with an We have been here 4 times and each time Mike knew exactly what we were looking for was patient and listened to our needs and wants and helped with any and all Questions. Clay was wonderful as well he was thorough and worked diligently to get us in our new car. We were extremely happy to take off in our 2025 Ford Explorer. More

Great customer service. Response time was good..great product knowledge. Was advised for the services Response time was good..great product knowledge. Was advised for the services More

Great! Service was reliable and very good workers. I always buy and get vehicle maintenance from Elk Grove ford. Service was reliable and very good workers. I always buy and get vehicle maintenance from Elk Grove ford. More

Very professional Work performed in a very timely manner It was a very good experience It was a very good experience More

Very helpful and quick! I will definitely be going back to this location the next time I need help. I will definitely be going back to this location the next time I need help. More

Professional and courteous all staff was very helpful I enjoyed the quick and easy service I was provided enjoyed the quick and easy service I was provided More

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This Dealership has a very good customer service I really recommended when I bring my diesel to get service Tony is the best I just brought my car in for recalls and Mike McKnight was very nice amazin really recommended when I bring my diesel to get service Tony is the best I just brought my car in for recalls and Mike McKnight was very nice amazing customer service More