Elk Grove Ford - Service Center

The experience was fast, efficient, and friendly. No issues at all and will be back again soon. No issues at all and will be back again soon. More

The greeter was great. After having a very early appointment it still took over an hour before they began. I wish they had made my next appointment right then because they After having a very early appointment it still took over an hour before they began. I wish they had made my next appointment right then because they are too busy to answer the phone or respond to a message left More

Good Nikhil and Mark, service technician were awesome. The price for 90k service is extremely high thus the reason I did not get the service done at EG ford. The price for 90k service is extremely high thus the reason I did not get the service done at EG ford. More

Just great customer service even after I left the dealership. Nick followed up with me 2 times dealership. Nick followed up with me 2 times More

Jason did a great job in resolving a door issue on my truck. Jason assigned Micheal to handle the logistics on both my truck and car. Both vehicles were repaired in a timely fashion and Michael made sure truck. Jason assigned Micheal to handle the logistics on both my truck and car. Both vehicles were repaired in a timely fashion and Michael made sure that I had transportation to and from my house. Michael made arrangements and had my car delivered to my house when the repair work was completed. Thank you to both of them for a great job taking care of me and my vehicles. More

No problems, just the way I like. Decent benches and chairs while you sit and wait Decent benches and chairs while you sit and wait More

It was pleasant. The staff was professional. The service wait time is reasonable. I will return again for my next maintenance service. The staff was professional. The service wait time is reasonable. I will return again for my next maintenance service. More

Found oil spots on driveway. I found the undercarriage wet and dripping of old oil drain. I then wiped down the undercarriage and check drane plug for leaks. My response to yo I found the undercarriage wet and dripping of old oil drain. I then wiped down the undercarriage and check drane plug for leaks. My response to you is that the service teck should be reprimanded for back work!! More

Bought my CMX at Elk Grove Ford in 2016. Was treat in with respect. Their service department is great. I won't take my car anywhere else. Randy is the best. All the people at EG Ford are ver Was treat in with respect. Their service department is great. I won't take my car anywhere else. Randy is the best. All the people at EG Ford are very friendly. More

He took time to diagnose issues and explain the problems well. Thank you Randy very much! well. Thank you Randy very much! More