Elk Grove Ford - Service Center

My experiences with this service center has always been professional helpful and everyone is pleasant to work with ... Especially Lizzie ! She always has a smile on her face and willing and eager to answe professional helpful and everyone is pleasant to work with ... Especially Lizzie ! She always has a smile on her face and willing and eager to answer all questions ... she answered all My emails and was informative as to what was going on with my service !! More

Handled very well. .good communications with John and Elizabeth..Symptoms resolved… have not had a shut down .good communications with John and Elizabeth..Symptoms resolved… have not had a shut down More

Tech fixed 2 recalls in 30 minutes. He brought mobile unit to my house. He was on time, polite, professional and efficient. He brought mobile unit to my house. He was on time, polite, professional and efficient. More

I was treated like I was apart of the Ford family. I was contacted and kept in the loop on what was going on. The pickup service was very convenient so I could keep working. So A+ service. I was contacted and kept in the loop on what was going on. The pickup service was very convenient so I could keep working. So A+ service. More

superfast service they fix my transit steering problem in two hours saving me thousands of dollars from independent shop two hours saving me thousands of dollars from independent shop More

Elk Grove Ford are professional individuals team supporting customers conveniently sending a Ford rep. to the location. supporting customers conveniently sending a Ford rep. to the location. More

Wonderful customer service. They were efficient and knowledgeable and very helpful. They even kept me updated for any issues that had arisen. They were efficient and knowledgeable and very helpful. They even kept me updated for any issues that had arisen. More

Took auto for quick lube service. Auto was done in a short amount of time!! Very impressed .. Great job !!! Auto was done in a short amount of time!! Very impressed .. Great job !!! More

Gianna met me at my vehicle. First time that happened in a long time. Good job Gianna. Very impressed. First time that happened in a long time. Good job Gianna. Very impressed. More

Great service. Love the uber service provided by the dealer, Service writer was great. Will bring my cars back. Love the uber service provided by the dealer, Service writer was great. Will bring my cars back. More