Elk Grove Ford - Service Center

Andrew was AMAZING! By far the best experience I’ve ever had at a dealership. He was knowledgable, professional and he made sure that everything was taken care of. I did By far the best experience I’ve ever had at a dealership. He was knowledgable, professional and he made sure that everything was taken care of. I didn’t know a level of service like this existed until Andrew showed up and blew my mind! He’s trustworthy and I feel like that’s a hard characteristic to find now a days. More

I can always count on Elk Grove Ford providing exceptional and quality services. I had the works done on my vehicle and it was completed in the time as promised. exceptional and quality services. I had the works done on my vehicle and it was completed in the time as promised. More

Excellent customer service and good communication throughout the time my vehicle was in their center. throughout the time my vehicle was in their center. More

I was very pleased with the service I received from Brad at Elk Grove Ford. He took care of each aspect of the repair with great efficiency. at Elk Grove Ford. He took care of each aspect of the repair with great efficiency. More

Always does a. perfect job ony truck..they know exactly what they are doing...I always take truck for service work perfect job ony truck..they know exactly what they are doing...I always take truck for service work More

Took my van for simple work with 4 wheels caps, went home with one missing. Not a happy customer! with one missing. Not a happy customer! More

Did the job pretty well, quick, and straight forward. Great customer service by Mike and Jacob! Great customer service by Mike and Jacob! More

The service agents are courteous and helpful and the service technicians are quick and do great work. service technicians are quick and do great work. More

Service Advisor Andrew Diaz was great. He was attentive, professional and listened to my additional concerns, to the extent of taking me out to my car so that I could actually show him wha He was attentive, professional and listened to my additional concerns, to the extent of taking me out to my car so that I could actually show him what I was talking about. He assured me that I would be hearing back from him within a certain time and he was good on his word. I felt confident that my car was in good hands. He epitomizes what an advisor should be, not only advising what can be done but providing assurance that it will be taken care of with customer approval/satisfaction. I trusted in what he advised and appreciated his patience with my concerns. Great job Andrew! Respectfully, Mary Tarango - Happy/Satisfied Customer More

Everything went very smooth from beginning to end and everybody was very kind. I’m going to be bringing another one of my car in next week. everybody was very kind. I’m going to be bringing another one of my car in next week. More