Elk Grove Ford - Service Center

Great service only complaint. We asked for the old battery and did not receive it when car was delivered. I called and spoke to the service agent was told he would hold it. Next We asked for the old battery and did not receive it when car was delivered. I called and spoke to the service agent was told he would hold it. Next day iat the dealership. They said it was sent out. all batteries out More

Prompt servic early in the morning. Excellent shuttle service and exceptional driver. Love the service returning my car to my home. Excellent shuttle service and exceptional driver. Love the service returning my car to my home. More

The service was excellent and my pickup was repaired within a reasonable time. Furthermore, when I was in need of transportation back to my residents the Lyft driver showed up within 10 minutes to trans within a reasonable time. Furthermore, when I was in need of transportation back to my residents the Lyft driver showed up within 10 minutes to transport me back to home. Over all I was extremely happy with the service I received. More

Amazing, outstanding, incredible service, the best I’ve ever had. Would recommend 100/10 to friends and family! ever had. Would recommend 100/10 to friends and family! More

Service performed promptly. Tony attempted to address another software issue but was not able to change the last auto update that removed the start/stop disable feature. Tony attempted to address another software issue but was not able to change the last auto update that removed the start/stop disable feature. More

Service rep Took me in early and got me out under estimated time. Friendly service. estimated time. Friendly service. More

Great, in and out on time. Brought up a couple of things to watch out for. Good People. Brought up a couple of things to watch out for. Good People. More

They made Scheduling and correcting the multiple recalls for my vehicle such a breeze! Every staff member we interacted with was pleasant, helpful and knowledgeable. 10 outta 10! for my vehicle such a breeze! Every staff member we interacted with was pleasant, helpful and knowledgeable. 10 outta 10! More

When they tell me the vehicle should take extra number of hours. They’ve always done it faster than what they allowed for the vehicle to be repaired. Excellent service. hours. They’ve always done it faster than what they allowed for the vehicle to be repaired. Excellent service. More

We were greeted immediately. The work on our car was done much quicker than estimated. Very pleased with the experience. The work on our car was done much quicker than estimated. Very pleased with the experience. More