Elk Grove Ford - Service Center

The service was excellent and my pickup was repaired within a reasonable time. Furthermore, when I was in need of transportation back to my residents the Lyft driver showed up within 10 minutes to trans within a reasonable time. Furthermore, when I was in need of transportation back to my residents the Lyft driver showed up within 10 minutes to transport me back to home. Over all I was extremely happy with the service I received. More

Service rep Took me in early and got me out under estimated time. Friendly service. estimated time. Friendly service. More

Great, in and out on time. Brought up a couple of things to watch out for. Good People. Brought up a couple of things to watch out for. Good People. More

Service performed promptly. Tony attempted to address another software issue but was not able to change the last auto update that removed the start/stop disable feature. Tony attempted to address another software issue but was not able to change the last auto update that removed the start/stop disable feature. More

They made Scheduling and correcting the multiple recalls for my vehicle such a breeze! Every staff member we interacted with was pleasant, helpful and knowledgeable. 10 outta 10! for my vehicle such a breeze! Every staff member we interacted with was pleasant, helpful and knowledgeable. 10 outta 10! More

When they tell me the vehicle should take extra number of hours. They’ve always done it faster than what they allowed for the vehicle to be repaired. Excellent service. hours. They’ve always done it faster than what they allowed for the vehicle to be repaired. Excellent service. More

We were greeted immediately. The work on our car was done much quicker than estimated. Very pleased with the experience. The work on our car was done much quicker than estimated. Very pleased with the experience. More

Overall, the dealership did well. I just hoped they could serviced my car faster and advised me that my car will stay there for 2 days! They did not even gave me an option to take my I just hoped they could serviced my car faster and advised me that my car will stay there for 2 days! They did not even gave me an option to take my car and drop off another day.. or they should have at least offered a loaner car when i told them i needed it the ff day. More

Always very professional and on schedule. Would be nice if carwssh and detail was up and running again! Would be nice if carwssh and detail was up and running again! More

I went to your dealership for an oil change on Tuesday 11/5 and today (Wednesday) I find spots of fresh oil in my garage under my car. I’ve owned my car since 10/2014 and never had a leak till I brought m 11/5 and today (Wednesday) I find spots of fresh oil in my garage under my car. I’ve owned my car since 10/2014 and never had a leak till I brought my car home after service from this dealership. Not very happy about this. More