Elk Grove Ford - Service Center

Picked up car after recall fix and same day received notice of another recall in the mail. Disappointing that I have to make another appointment and feel the service department should have caught it whi notice of another recall in the mail. Disappointing that I have to make another appointment and feel the service department should have caught it while my car was there. More

They were unable to solve the problem of the headliner coming loose from weather stripping around the doors on our 2022 maverick after 4 attempts. They had no solutions and could offer no further help. coming loose from weather stripping around the doors on our 2022 maverick after 4 attempts. They had no solutions and could offer no further help. Very unhappy customer. More

Repaired a locking problem and stop working the next day. Way too hard to get a hold of service and fleet department Way too hard to get a hold of service and fleet department More

Always a pleasure working with Tony and his crew. Straight questions, and straight answers. Another job well done. Straight questions, and straight answers. Another job well done. More

The sales rep and manager are very friendly and very easy to work with on that day to work with on that day More

Service is great but expensive. Parts were nice but not organized. I ordered a part and had two come in once and call twice before they figured out what happened. Parts were nice but not organized. I ordered a part and had two come in once and call twice before they figured out what happened. More

Why do they not order my parts for an oil change ahead of time and have them there for my appointment? I was told the appointment is just to hold the time and they need to get the part still since they are n time and have them there for my appointment? I was told the appointment is just to hold the time and they need to get the part still since they are not in stock cause my car is a Chevy . Thats just not common sense, and every other place I went to order the parts ahead of time More

Fast reliable service and tgey keep you informed. Love Elk Grove Ford Service and I live in Roseville. Love Elk Grove Ford Service and I live in Roseville. More

They are very professional. They got me in and out on time. I've always had a great experience there. They got me in and out on time. I've always had a great experience there. More

Working with Lizzie has been wonderful. Quick efficient and honest. Great experience. Thanks! Kat Salinas Quick efficient and honest. Great experience. Thanks! Kat Salinas More