Elk Grove Ford - Service Center

I was Quoted a price for the service when I called to make an appointment. And when I arrived, the guy at the desk told me the dealer recommended service was different and almost 3 times as much for the make an appointment. And when I arrived, the guy at the desk told me the dealer recommended service was different and almost 3 times as much for the service. You should get your act together More

Took care of the car in a short amount of time and it was as clean as it was when I brought it in as clean as it was when I brought it in More

They were quick with intake and friendly. . I didn’t have to wait. Car was done by mid day. . I didn’t have to wait. Car was done by mid day. More

I've always had great service here. Everyone is courteous and helpfull. Appointment was easy to schedule on line and location easy to get to. Everyone is courteous and helpfull. Appointment was easy to schedule on line and location easy to get to. More

Done on time and staff was curtious and professional great place to have service done great place to have service done More

I brought my car in on Thursday and they were able to schedule my car for service the next morning. It took several days for them to determine the issue then told me what needed to be done. Thankfully it schedule my car for service the next morning. It took several days for them to determine the issue then told me what needed to be done. Thankfully it was under warranty. They order me a rental car while me car was in service. More

My service advisor was great but overall service leaves a lot to be desired. I asked for my truck to be washed after they had it for over a month and it was returned dirty back to me. I cannot blame the se lot to be desired. I asked for my truck to be washed after they had it for over a month and it was returned dirty back to me. I cannot blame the service advisor because she was out of the office. The person that ended returning refused to take responsibility and in fact walked away from blaming her peer. More

The staff are all nice and friendly. Ivan yesterday did a great job. Even though I didn’t have an appointment he was able to check in my car for an oil change. Usually I call Saul but ye Ivan yesterday did a great job. Even though I didn’t have an appointment he was able to check in my car for an oil change. Usually I call Saul but yesterday he was busy when I called. More

They Definitely had very poor communication with me about my vehicle I won't go back my vehicle I won't go back More

Great dealership, timely service. Very professional and helpful. Great work done on time. Thank you! Very professional and helpful. Great work done on time. Thank you! More