Elk Grove Ford - Service Center

The quick lane was very polite and answered all my questions. Nikhil was honest and made sure my truck was correctly taken care of. questions. Nikhil was honest and made sure my truck was correctly taken care of. More

Great customer service! ! Extremely helpful, and kind individuals. They went out of their way to help ! Extremely helpful, and kind individuals. They went out of their way to help More

I asked specifically for them to top off the pink fluid for my hybrid battery as it was below minimum. This was not done. It says they topped off all fluids. Now I have to go back for my hybrid battery as it was below minimum. This was not done. It says they topped off all fluids. Now I have to go back More

Really appreciated Rachel and Trevor. Thank you for your professional and kind approach to cisterns service Thank you for your professional and kind approach to cisterns service More

All was Great as always and the did a great job in a very shot time shot time More

They have such great service they fixed the problem I had with my rack and pinion with my rack and pinion More

I have had my truck serviced at your dealership a number of times. Generally, they do a pretty good job. My last service was an oil change. Following the service, I arrived home, I noticed a burning smell. of times. Generally, they do a pretty good job. My last service was an oil change. Following the service, I arrived home, I noticed a burning smell. I opened the hood and I found that the oil filler cap had been left off. I called the express folks at the dealership and told them. I brought the truck back and asked if they could check the oil level and clean the oil that was burning on my engine off. I was given quick service. Unfortunately, my truck still stinks When I drive it from the burning oil…after several weeks, Not the biggest thing in the world, but I was a bit disappointed. More

Extremely personable service agents, actually everyone you encounter at ELK GROVE FORD is incredibly kind and helpful you encounter at ELK GROVE FORD is incredibly kind and helpful More

Good experience with Elk Grove Frod from scheduling service, drop off, interaction with employees, completion of maintenance, and return of my vehicle. service, drop off, interaction with employees, completion of maintenance, and return of my vehicle. More

Worst service and repair. Did not repair an item as requested. Dealer’s service & repair of check engine light issue was substandard. After a 1200 repair, light was back on ne Did not repair an item as requested. Dealer’s service & repair of check engine light issue was substandard. After a 1200 repair, light was back on next drive car was driven. Poor communication More