Elk Grove Ford - Service Center

TOO MUCH AND HIGH INTREST NO GOOD HELP FROM THIS DEALER ALWAYS SAY THEY WILL HELP BUT NOT. ALWAYS SAY THEY WILL HELP BUT NOT. More

I can not see myself doing any type of business with this dealership. My vehicle was dropped off to get some work done and my vehicle was stolen possibly by an employee. (Inside job) but you know the most di dealership. My vehicle was dropped off to get some work done and my vehicle was stolen possibly by an employee. (Inside job) but you know the most disturbing thing about it is that I never received an apology. They treated me like if I was the one who did something wrong. The manager was terrible because did not want to complete an incident report. He has no clue what I was talking about . And this just happened in March of 2024. And the cameras they have onsite only for show. That don’t work so be careful your car may be next even an employee indicated this is the first that happens at that dealership. Wow!!! More

Great service. Short wait for completion of a oil change and tire rotation. Appreciate service reminders. Short wait for completion of a oil change and tire rotation. Appreciate service reminders. More

Love this place everyone is so professional, curtious and polite .I have bought several cars from here never had any problems. I will recommend them to everyone. Thanks Elk Grove Ford. polite .I have bought several cars from here never had any problems. I will recommend them to everyone. Thanks Elk Grove Ford. More

Since moving to Elk Grove in 2011 we have only dealt with Elk Grove Ford. Their Service Center is great and keep our Truck in top condition. I recommend them for all your needs. Saul was great communicating Elk Grove Ford. Their Service Center is great and keep our Truck in top condition. I recommend them for all your needs. Saul was great communicating everything from start to finish. More

Great, courteous service. Decent pricing and quick turnaround. 6-quart oil change came out to a little over $90 and it was split evenly between labor and parts. Decent pricing and quick turnaround. 6-quart oil change came out to a little over $90 and it was split evenly between labor and parts. More

The appointment was easy to get. I think they cleaned my windows. Thanks. I didn't notice till after I had left. I think they cleaned my windows. Thanks. I didn't notice till after I had left. More

The front office agents and Elizabeth (service agent) were very helpful and nice. I will return for future work. were very helpful and nice. I will return for future work. More

No communication at this dealership. I had to call to get updates on my car. I had to call to get updates on my car. More

The first dealership I have ever been to where there is no coffee. Service tech had greasy finger prints all over my car. no coffee. Service tech had greasy finger prints all over my car. More