Elk Grove Ford - Service Center

Our 2022 Ford Escape Hybrid has spent a good deal of it’s young life at the Service Center. The first year we had continuous air conditioning problems but they eventually corrected it after several visits. I young life at the Service Center. The first year we had continuous air conditioning problems but they eventually corrected it after several visits. I was not happy that a free rental car was not made available given the length of time they had our car. It is now on its third recall and we are still waiting for one to get fixed. I just took it in for the Quick Lane oil change and that was done quickly and efficiently. More

Great dealership, I’ve bought several vehicles from Elk Grove Ford and have all of them serviced here as well. Grove Ford and have all of them serviced here as well. More

Outstanding customer service which went above and beyond. Love the drop off service. Excellent staff. Love the drop off service. Excellent staff. More

She it's friendly She it's friendly and take for the customer,my problem it's my car have same situation every year customer,my problem it's my car have same situation every year More

Michael took time to explain the maintenance work and he assured that, w/test drive, all is functioning properly. assured that, w/test drive, all is functioning properly. More

Ivan, Elizabeth and the man at the service counter went above and beyond to help me. A+ service. I'm so grateful for them above and beyond to help me. A+ service. I'm so grateful for them More

Excellent service Excellent service, they explain everything in detail, I highly recommend them Excellent service, they explain everything in detail and they don't make you wait long to serve you. I everything in detail, I highly recommend them Excellent service, they explain everything in detail and they don't make you wait long to serve you. I highly recommend them More

It was all good. Got done what I wanted to do. The only thing they didn't do was find a screw for the visor. Got done what I wanted to do. The only thing they didn't do was find a screw for the visor. More

I had an appointment for Friday and I dropped it off Thursday after 3:30 and they had everything done by 4:30 I love the service that gave me thank you Thursday after 3:30 and they had everything done by 4:30 I love the service that gave me thank you More

They neglected to do a part of the service but I was called by someone and they made it right. called by someone and they made it right. More