Elk Grove Ford - Service Center

Staff was very friendly. The oil changes i get done usually don't take long The oil changes i get done usually don't take long More

I am very satisfied with the service and management. They're all good. They are very professional and always taking care of their customers They're all good. They are very professional and always taking care of their customers More

The advisor maintained communication and went over any concerns that need future attentions. Very friendly concerns that need future attentions. Very friendly More

El captain (man sales) He helped me with all my questions. He was very kind. He has very good values. questions. He was very kind. He has very good values. More

They were fast and courtesy Service was knowing what my problem was My truck was fixed faster than I expected problem was My truck was fixed faster than I expected More

Excellent service, professional, fast, complete and very kind folks! Could use another staff person ringing people in. kind folks! Could use another staff person ringing people in. More

Very nice and professional. Answered all my questions. Had an appointment and was seen on time. Answered all my questions. Had an appointment and was seen on time. More

Everything was done according to plan. I was kept well informed of the process. I was provided transportation to and from the site, it was good service. Thanks.!!! I was kept well informed of the process. I was provided transportation to and from the site, it was good service. Thanks.!!! More

I have never had a bad experience with Elk Grove Ford, great service all around! great service all around! More

There was no greeter when I dropped the truck off. In most dealerships a service person comes to the vehicle and inquires how they can help. There was no such person at the time of my appointment. In most dealerships a service person comes to the vehicle and inquires how they can help. There was no such person at the time of my appointment. When I picked my truck up I was told by the service desk the truck was parked behind the service department. It was an Easter Egg hunt from there looking for the truck. Once again most dealership will drive the truck to front of the service facility once they know you are there to pick up your vehicle. The drop off and pick up process needs to be improved. More