Elk Grove Ford - Service Center

Courteous service writer nice waiting room service performed promptly deserves five star rating will return. performed promptly deserves five star rating will return. More

Professional, quick, clean, friendly, trustworthy and welcoming. They had me safe back on the road. welcoming. They had me safe back on the road. More

In and out 45 min just this last time but other times it took 2 hrs hope everything good took 2 hrs hope everything good More

My interaction with my service writer Nikhil Prahad was excellent. He listens and goes above and beyond to help and answer questions and was ensured that I was satisfied. I have been a EG Ford customer si excellent. He listens and goes above and beyond to help and answer questions and was ensured that I was satisfied. I have been a EG Ford customer since the late 80’s when your dealership was across the freeway. Nick has been the best employee I have dealt with at Elk Grove Ford in the past 40 years…I thought the cost of service was surprisingly high and that spending $1800 should include a quick car wash if requested, Its all about the little things. You should ask Nick what he thinks, he knows about customer service. More

NHTSA recall was effectively performed by Jazz. Very comprehensive and friendly service at residential location Very comprehensive and friendly service at residential location More

I had an appt, your team was running 2 hours behind. Messed up my schedule for the day. The service was done properly Messed up my schedule for the day. The service was done properly More

Just had my 200,000-mile service at Elk Grove Ford. The team was professional, thorough, and explained everything clearly. My car runs smoother than ever—great service as always! The team was professional, thorough, and explained everything clearly. My car runs smoother than ever—great service as always! More

Always very prompt and efficient with the service. Have always received a thorough explanation of work being performed and happy to say always leave a happy camper. Have always received a thorough explanation of work being performed and happy to say always leave a happy camper. More

Fantastic service. Mike C. did a tremendous job and was super helpful throughout the process. Definitely recommend them. 5 stars. Mike C. did a tremendous job and was super helpful throughout the process. Definitely recommend them. 5 stars. More

Sales person really helpful showed us a car that worked out good ,service department did excellent job finding the problems with the car and getting repairs made out good ,service department did excellent job finding the problems with the car and getting repairs made More