Elk Grove Ford - Service Center

Consultant Mike was excellent. He was attentive, knowledgable and was able to get my problem resolved expeditiously. I attempted to do some work but waiting area was near receptio He was attentive, knowledgable and was able to get my problem resolved expeditiously. I attempted to do some work but waiting area was near reception area and was noisy. I had to listen to employee conversations and the receptionist phone calls. Not a place to concentrate. More

She performed all necessary tests and appears to have solved the problems Service was great ?? solved the problems Service was great ?? More

They are great with quality and speed. They notice people that are in need. Way to go. They notice people that are in need. Way to go. More

No sticker on windshield On when to return For next oil change That's all Later change That's all Later More

Excellent service and communication The service that was performed on my vehicle was very good. The service advisor, Linda took really good care of me. performed on my vehicle was very good. The service advisor, Linda took really good care of me. More

Arren was very professional and extremely efficient in his work. Everything went by quickly and he is awesome in customer service. his work. Everything went by quickly and he is awesome in customer service. More

This has been my service center of choice for several years. I called and spoke with Nick about an engine problem I was having, and he took care of scheduling the service, and kept me informed of the pro years. I called and spoke with Nick about an engine problem I was having, and he took care of scheduling the service, and kept me informed of the problem and process to repair it. More

Express lane is not express. No shuttle during full business hours. No refreshments other than vending machines. No shuttle during full business hours. No refreshments other than vending machines. More

efficient will probably return we'll start scheduling my regular maintenance Will start scheduling my regular maintenance and any other major work that needs to be done on the Ford truck regular maintenance Will start scheduling my regular maintenance and any other major work that needs to be done on the Ford truck More

Slow to respond. Couldn't keep me updated on the status of repairs. Issues with parts Couldn't keep me updated on the status of repairs. Issues with parts More