Elk Grove Ford - Service Center

It was hard to get updates, I had to constantly call every day to be updated. I understand that it was a breakdown just would have appreciated having someone give updates on what to expect. every day to be updated. I understand that it was a breakdown just would have appreciated having someone give updates on what to expect. More

They are doing a good job Customer service, cashiers are very nice Excellent for the jobs they doing very nice Excellent for the jobs they doing More

Gianna was helpful and kind and polite Was understanding what I was explaining what was wrong with my car what I was explaining what was wrong with my car More

Excellent professional friendly and knowledgeable From beginning to end of service could not ask for any thing more beginning to end of service could not ask for any thing more More

The dealership experience was fine. Randy said my car would be ready between 3 and 4 and it was. I was offered a ride home but my daughter was picking me up. And when I picked up my car Randy said my car would be ready between 3 and 4 and it was. I was offered a ride home but my daughter was picking me up. And when I picked up my car that evening the receptionist was very sweet. More

The service provided met my expectations above the standard level. Randy was awesome and very helpful standard level. Randy was awesome and very helpful More

We worked well together they were very kind to me I'm glad that they repair my car but I can't have that car any longer there is something wrong with the manufacturing of that car. glad that they repair my car but I can't have that car any longer there is something wrong with the manufacturing of that car. More

Car was ready as promised. Person at desk was friendly and professional. Offered Lyft ride. Person at desk was friendly and professional. Offered Lyft ride. More

Service completed as expected. I was appraised of progress during the service, and called promptly when the vehicle was ready. I was appraised of progress during the service, and called promptly when the vehicle was ready. More

Everyone was really polite and professional. They offered me shuttle service and even had the car ready sooner than they originally anticipated! They offered me shuttle service and even had the car ready sooner than they originally anticipated! More