Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Elk Grove Ford - Service Center

Elk Grove, CA

4.3
1,166 Reviews

1,166 Reviews of Elk Grove Ford - Service Center

Sort by
February 02, 2024

It was nice and quick. They were very quick It provided great service and understanding More

by alhamidbamgbose
Recommend Dealer
Yes
Report | Print
Feb 02, 2024 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 02, 2024

It was great customer service and great person who was helping me I don't have appointments that time but they take me in with there busy schedule thank you so much for helping me out More

by Randhawakarnal
Recommend Dealer
Yes
Report | Print
Feb 02, 2024 -

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 02, 2024

Great experience Fast simple easy process, the representatives where very knowledgeable and friendly, and straight to the point More

by KBROCK1984
Recommend Dealer
Yes
Report | Print
Feb 02, 2024 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 02, 2024

Very amazing service! They did everything right away and very fast! I recommend them to everyone. More

by Astratulea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 02, 2024

I had a recall issue taken care of. Trying to reach someone to set up the service was a hassle, but once I got to the appointment, I was treated very well. More

by RDMYPNYII
Recommend Dealer
Yes
Employees Worked With
Giana and Irene
Report | Print
Feb 02, 2024 -

Elk Grove Ford responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 01, 2024

Tony was spot on in all phases of getting my truck serviced I was very happy with the service I received, can't say enough More

by kylewheeler
Recommend Dealer
Yes
Employees Worked With
Tony Farris
Report | Print
Feb 02, 2024 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tony here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 01, 2024

Easy to work with they took me right in and they fixed the problem Great More

by Michaeljbua
Recommend Dealer
Yes
Report | Print
Feb 01, 2024 -

Elk Grove Ford responded

Michael, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 31, 2024

Very responsible, good at following up on problems Nick was a good hire you're lucky More

by 920SAC
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 01, 2024 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nick and our team, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 31, 2024

Magali greeted me, took my vehicle and then kept me informed with the progress. It was great service from her. More

by GREGZAPATA
Recommend Dealer
Yes
Employees Worked With
Magali, and she was excellent.
Report | Print
Feb 01, 2024 -

Elk Grove Ford responded

Greg, It's great to hear that Magali was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 31, 2024

From how I described the problem she pretty much already knew what was wrong and was very helpful with everything and even offered to have my car delivered to me when it was finished More

by sdf4977
Recommend Dealer
Yes
Employees Worked With
Gianna stellato
Report | Print
Feb 01, 2024 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. Gianna and our team appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

1
...
93
94
95
...
117