Elk Grove Ford - Service Center

Service experience was very good. Service was completed in a very timely manner. Service rep was very helpful, courteous and professional. Service was completed in a very timely manner. Service rep was very helpful, courteous and professional. More

It was good. It was good. She got things done and what was not able to get done, she scheduled it. It was good. She got things done and what was not able to get done, she scheduled it. More

Good. Had some issues with dropping off my car, and a very rude service agent told my sister that she would be unable to drop off the car and basically dis Had some issues with dropping off my car, and a very rude service agent told my sister that she would be unable to drop off the car and basically dismissed her when Gianna asked us to drop it off in the morning that day. We got it sorted out so it was all fine. More

Professional. I notifies them of a mistake and they corrected it without issue or debate. They were superb. I notifies them of a mistake and they corrected it without issue or debate. They were superb. More

Friendly, polite & knowledgeable staff. Had my vehicle serviced for two recalls. Work was completed in a timely manner. Had my vehicle serviced for two recalls. Work was completed in a timely manner. More

Easy to schedule, appointment was on time, staff very courteous, knowledgeable & professional. Overall, great experience. I love my Ford Maverick and I love Rachel and all at Elk Grove Ford! courteous, knowledgeable & professional. Overall, great experience. I love my Ford Maverick and I love Rachel and all at Elk Grove Ford! More

It was hard to get updates, I had to constantly call every day to be updated. I understand that it was a breakdown just would have appreciated having someone give updates on what to expect. every day to be updated. I understand that it was a breakdown just would have appreciated having someone give updates on what to expect. More

Fast and friendly service. Had my car in and out quickly. Even offered to deliver it to me. Had my car in and out quickly. Even offered to deliver it to me. More

Excellent customer service. User friendly online scheduling and appointment system. Very friendly staff. Service completed within the timeframe given. ?????????? User friendly online scheduling and appointment system. Very friendly staff. Service completed within the timeframe given. ?????????? More

Everyone was really polite and professional. They offered me shuttle service and even had the car ready sooner than they originally anticipated! They offered me shuttle service and even had the car ready sooner than they originally anticipated! More